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| | | Junior Member
 
Group: Forum Members
Last Login: 7/31/2010 10:44:15 AM
Posts: 12, Visits: 14 |
| When I upload a document (or someone else even), then go back into the file (after closing out) I've been getting an error.
Most of the time it will actually open the document in PDF (I'm hitting "Print" so that it brings up the .pdf for the best viewing on my machine) but then I always get, "Error reading file, it may be corrupt" Hit ok, then I get " error code 0xC0000005.
Hit ok from there, and I get 0xC0150010 (error) and it forces me to close point.
This is when a file is read only for me. It seems to work fine when I work out of a folder that I can read or write to.
HELP! Very annoying....(to keep logging in!) |
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| | | Forum Newbie
Group: Forum Members
Last Login: 4/8/2010 6:17:11 PM
Posts: 1, Visits: 6 |
| | I have been receiving this exact same error since mid December. Any fixes? |
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Sepal
Group: Moderators
Last Login: 2 days ago @ 1:30:00 PM
Posts: 1,504, Visits: 12,111 |
| do you get this if you use the open/view pdf?
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| | | Junior Member
Group: Forum Members
Last Login: 7/31/2010 10:44:15 AM
Posts: 12, Visits: 14 |
| No. That has been my work around. Since the upgrades in Dec (or so) I've had random issues with doc storage. Usually it boots you from Point, and then works the next time around. Multiple people in my office have the same issue (random, so hard to repeat)
Something happened to the coding, not sure what...
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| | | Forum Newbie
Group: Forum Members
Last Login: 4/27/2010 5:40:00 PM
Posts: 2, Visits: 4 |
| | We are having similar errors as well when the remote laptop users try and add docs to the storage area. It will usually give the same corrupt message and then they email it into the office and the processor uploads with no error. There must be some functionality issues that are being worked on with the next service pack.....it is a real inconvenience since we insist on the loan officers uploading their docs. |
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Product Management
Group: Moderators
Last Login: 6/18/2010 8:48:43 PM
Posts: 1,646, Visits: 3,264 |
| Do you know the typical file size of docs when it bombs? Maybe the larger files are the more problematic...
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Sepal
Group: Moderators
Last Login: 2 days ago @ 1:30:00 PM
Posts: 1,504, Visits: 12,111 |
| Are the remote laptops using wifi?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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| | | Junior Member
Group: Forum Members
Last Login: 6/23/2010 12:59:29 PM
Posts: 19, Visits: 121 |
| | Happens here too. Document size doesn't seem to matter, and as far as I can tell happens both on a hard-wired desktop, and on our laptops in the field. To illustrate the randomness of the issue, three days ago one of our processors contacted us re: errors when trying to print - I tried to print appraisal and received same memory errors and was booted from Calyx. Today I go to same file, and print same document and it works fine. |
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Product Management
Group: Moderators
Last Login: 6/18/2010 8:48:43 PM
Posts: 1,646, Visits: 3,264 |
| How much RAM does the server have? Is it a virtual machine?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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| | | Junior Member
Group: Forum Members
Last Login: 7/31/2010 10:44:15 AM
Posts: 12, Visits: 14 |
| While I haven't gotten the error in a while, I think it's because I'm working around it.
Now, I double click on the document. The "Document Information Preview" pops up, and then I click "open PDF"
From there I print, save, etc. If I need to email, I email it after I save it to my desktop or something...
No errors that way. I have no idea about the server storage or size? |
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