Welcome to the Calyx Software Message Boards where you can share ideas and solutions with other Calyx users! Calyx personnel including Tech Support, Development, QA, and Business Planning often visit these message boards unofficially to better understand our customers' needs. To submit your suggestions Click Here.
This discussion forum is a service provided by Calyx Software. Calyx Software does not endorse any particular point of view expressed in this forum or any information provided in it. The use of the information provided by other users in this message board is at your own risk.
Calyx Software Message Board
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      



Unattended importExpand / Collapse
Author
Message
Posted 9/27/2005 11:11:55 AM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 10/14/2005 1:01:33 PM
Posts: 11, Visits: 13
This is a follow-up to the previous threads regarding getting import to work in an unattended environment. We have finally gotten it to work again. Hope this information helps others out there.

We are running our import from an unattended windows service (.Net) on a windows 2000 server with remote administration enabled.

From the beginning, we found that the .prs/.brw files were being created in the proper data folder by import.exe, but the .index file was not being updated correctly. Manually reindexing the folder corrected the mismatch. The crux of the issue seems to be a number of factors.

  1. We needed to switch from mapped drives to UNC coding of the data folders.
  2. Make sure the c:\winpoint\user\userprofile.ini is present and has the correct folders listed.
  3. Make sure the c:\Windows\winpoint.ini is present and has the correct folders listed.
  4. (this was the big one we missed) Make sure the personal directory for the user under which the service is running has a \windows\winpoint.ini file with the correct configuration. For example, if we run the import under user credentials for user CALYXIMPORT , there should be a C:\Documents and Settings\CALYXIMPORT\WINDOWS\winpoint.ini file.

If there is a mismatch on the folders, or the folder can not be found, or one of the config files is still set for the old style indexing, the .idx file will be updated rather than the newer .index regardless of the setting in the folder.ini file in the data directory.

As we were testing, we found a number of files that were missing from the server because calyx was not installed on that machine. We installed it there, but that alone did not solve the problem. It is possible that simply copying the files mentioned above will fix the issue and you may want to try installing it on the server as well.

In addition, I resorted to logging on to the server with the credentials of the unattended user to test. It is possible some of the ini files fixed themselves during that process. Your mileage may vary.

Jim Wooley
Unity Mortgage Corp.

Jim Wooley
Program Manager
Unity Mortgage Corp

Post #824
Posted 9/27/2005 11:36:50 AM


Sepal

Sepal

Group: Moderators
Last Login: Today @ 10:28:02 AM
Posts: 1,183, Visits: 9,260
Thanks for the information I think this should help a lot of people.   I hope in the future we will have something designed to work in the server environment so life can be simple for everyone.

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #826
Posted 10/3/2005 6:27:12 AM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 10/14/2005 1:01:33 PM
Posts: 11, Visits: 13
Update: After a reboot it is not working again. I guess the topic is not yet completly resolved.

Jim

Jim Wooley
Program Manager
Unity Mortgage Corp

Post #887
« Prev Topic | Next Topic »


Reading This TopicExpand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Emmanuel Huna, Bryan Telford, Jason Beck, Mike Thompson, BetaFisch

PermissionsExpand / Collapse

All times are GMT -8:00, Time now is 3:43pm

Powered by InstantForum.NET v4.1.4 © 2009
Execution: 0.078. 11 queries. Compression Enabled.
© 2005 Calyx Software. All rights reserved.