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Not able to save point.pcf from OutlookExpand / Collapse
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Posted 8/18/2008 11:51:56 AM
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I have a user running Point 6.0B, WinXP and Office 2003.  When she gets emails with point file attachments, she cannot open them directly, nor save them as attachments. When she tries to do either, she gets an Office Outlook popup error message box that reads: :Can't create file POINT.PCF. Right clock the folder you want to create the file in, then clock properties on the shortcut menu tocheck your permissions for the folder."

I have tried saving the attachment to her desktop, C:\temp, MyDocuments - all to no avail. She does not have a problem creating Point files themselves, and she can email them out or forward emails with point files attached and the recipient can open the attachments fine.

I took a stab at changing her Outlook format to Word, ran Word repair, checked her Folder View File type for .pcf which shows PCF (just like 2 other computers). changed the permissions on the temp folder to all users full control, Nothing.

I tried to send a Word document renamed to .pcf and it saved fine. Did not get a chance to rename a true point.pcf to something else in case it is looking at the actual file.

any thoughts?

Post #7105
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