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6.1a crashes after PDS loginExpand / Collapse
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Posted 6/18/2008 2:44:28 PM
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I have two PCs where Point crashes after PDS credentials are submitted. This happens in both 6.1 and 6.1a. Both systems are CD Rom installs. In both cases, Point 6.0 worked with the PDS server with no problems. Both systems are Windows XP. The PDS server is version 6.1.

I have tried upgrading 6.1 to 6.1a and uninstalling 6.1a and re-installing from 6.1a media after deleting the Winpoint.ini file.

I get a similar failure when I run a PDS Test from Point Administrator. Here is the event log that was generated:

Event Type:     Error
Event Source:   Application Error

Event Category: None

Event ID:       1000

Date:           6/12/2008

Time:           2:33:31 PM

User:           N/A

Computer:       PWAKEFIELD06

Description:

Faulting application pdsconnect.exe, version 6.1.971.422, faulting module kernel32.dll, version 5.1.2600.3119, fault address 0x00012a5b.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 46 61 69 6c   ion Fail

0010: 75 72 65 20 20 70 64 73   ure  pds

0018: 63 6f 6e 6e 65 63 74 2e   connect.

0020: 65 78 65 20 36 2e 31 2e   exe 6.1.

0028: 39 37 31 2e 34 32 32 20   971.422
0030: 69 6e 20 6b 65 72 6e 65   in kerne

0038: 6c 33 32 2e 64 6c 6c 20   l32.dll
0040: 35 2e 31 2e 32 36 30 30   5.1.2600

0048: 2e 33 31 31 39 20 61 74   .3119 at

0050: 20 6f 66 66 73 65 74 20    offset
0058: 30 30 30 31 32 61 35 62   00012a5b

0060: 0d 0a                     ..     

Post #6868
Posted 6/18/2008 9:42:29 PM


Supreme Being

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Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901
Have you tried uninstalling and reinstalling WSE runtime? Go to Control Panel -> Add/Remove Programs. Remove Microsoft WSE 2.0 SP3 Runtime. You can reinstall it from Microsoft at:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8070E1DE-22E1-4C78-AB9F-07A7FCF1B6AA&displaylang=en



Bryan
Point Product Manager
Post #6870
Posted 6/19/2008 4:27:00 PM


Supreme Being

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m00se, any luck using the info from my last response on this?

Bryan
Point Product Manager
Post #6885
Posted 6/19/2008 4:41:29 PM
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We're going to try it tomorrow.
Post #6888
Posted 6/23/2008 4:09:28 PM
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Update: Removing and re-installing WSE 2.0 SP3 fixed the problem.
Post #6896
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