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Strange 6.1 errorExpand / Collapse
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Posted 6/10/2008 4:31:03 PM
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One of my users upgraded to 6.1 from 6.0 today and now gets the following error:

 "Calyx Point has encountered an error it could not recover from. The details are as follows:

System.Runtime.InteropServices.SEHException: External component has thrown an exception.

at CPointApp.SubInitInstance(CPointApp*,Int32 LibMode) in d:\foreman\source control\point\main\winpoint.cpp:line 1046

at CPointApp.InitInstance(CPointApp*) in d:\foreman\source control\point\main\winpoint.cpp:line 732"

 

I use a PDS server. This error occurrs after the user types his login and password to connect to PDS. I have completely uninstalled and re-installed Point 6.1.

 

Post #6789
Posted 6/10/2008 4:47:33 PM


Sepal

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what version of windows are they running?

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Post #6791
Posted 6/11/2008 9:18:08 AM
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Windows XP Pro, I'm not sure which service pack.
Post #6795
Posted 6/12/2008 3:28:19 PM
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I now have two users with the error. Both use XP.

Point will run normally if I do not use PDS server. With PDS enabled I get the error above right after submitting the username and password.

Post #6823
Posted 6/12/2008 8:25:47 PM


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what version is your PDS?

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Post #6830
Posted 6/13/2008 9:17:02 AM
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6.1
Post #6837
Posted 6/13/2008 9:55:02 AM


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Do they have any language packs install on xp?  What kind of access rights do they have? are they machine admin?

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Post #6838
Posted 6/13/2008 12:28:51 PM
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I have no idea on the language packs. They do have admin rights on the PCs.
Post #6840
Posted 6/17/2008 10:55:45 AM
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Does 6.1a fix this?

HELP.

Post #6858
Posted 6/17/2008 1:12:26 PM
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