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| | | Forum Member
 
Group: Forum Members
Last Login: 10/30/2008 12:10:52 PM
Posts: 34, Visits: 40 |
| | When one of my processors had an issue when uploading a brw w/cb1 to Desktop Underwriter. The co-borrower (cb1) information did not import to D.U. therefore causing a manual entry of all information. Anyone else have this issue and does anyone have a solution? Thanks to all who reply with suggestions. |
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Supreme Being
Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901 |
| | 1. First you'll want to make sure the borrower on the cb1 file is listed the first borrower position. If that co-borrower had a spouse, then the spouse should be entered in the co-borrower position on the cb1 file 2. You could also check the co-borrower SSN on the cb1 file. I have seen DO/DU not read the co-borrower when the SSN was accidentally typed the same as the primary borrower SSN. 3. I know you mentioned in a different post that you have a Novell network. There is a rare issue where this can happen to files that reside on Novell servers (what version of Netware do you run?).
Bryan
Point Product Manager |
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| | | Forum Member
Group: Forum Members
Last Login: 10/30/2008 12:10:52 PM
Posts: 34, Visits: 40 |
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| | | Forum Member
Group: Forum Members
Last Login: 10/30/2008 12:10:52 PM
Posts: 34, Visits: 40 |
| | Also, in regards to your solutions in 1 and 2, everything was correct in those aspects. We have never had the issue in the past, only since upgrading to 5.1 |
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Supreme Being
Group: Forum Members
Last Login: 6/21/2007 3:27:09 PM
Posts: 95, Visits: 748 |
| | Any updates to this issue. We're seeing the exact same thing. 
These are the progression of error messages we get when trying to submit loans to DU. |
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