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Posted 10/26/2007 7:00:05 PM


Junior Member

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Group: Forum Members
Last Login: 1/5/2009 2:27:49 PM
Posts: 11, Visits: 36
Just to make sure this is understandable, I'll state how I perceive the forums organization, which may differ a bit from your terminology:

Major headings, which are Calyx Point, Point Data Server (PDS), Web Caster, General Discussion.

Within those are Forums.  For example, under the Calyx Point heading, the first forum is "Installation / Network Setup".

Within those Forums are individual threads.

Having been burned badly by major version upgrades with other software in the past, such as our prior LOS, Genesis 2000 version 12a which destroyed our Genesis software, I'm leary of major version upgrades such as the current one from version 5.x to version 6.0.  Point has not burned me yet except for the minor burn with 5.0 and cardex. 

However, I like to wait a month or so when there is a major version upgrade and monitor the forums for issues before I install it. 

I've found several threads indicating issues with 6.0 or 6.0a, but they're scattered all over the forums, and I spent a lot of time tracking them down.

I'd like to suggest that under the headings Calyx Point, Point Data Server (PDS), and Web Caster, you add a Forum to each labeld "Version Upgrades" or "Upgrade Issues" or whatever you decide is the appropriate title for the new Forums.

Reasons: 

It would make it easier for me and people like myself who want a little reassurance before upgrading to find those threads.

It would make it easier for people who are having issues with an upgrade to find existing threads that may have the same issue and might have a resolution.  If there is no resolution, they could then add their reply to the existing thread, reducing duplicates on the same issue.

It would make it easier for Calyx to find and respond to those threads as well as track trends of problems.

Thanks,

Pat

Post #6116
Posted 10/27/2007 12:12:01 AM


www.ehuna.org

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Last Login: 12/17/2008 10:36:11 PM
Posts: 258, Visits: 13,336
Patf,

Thanks for suggestion - there's a new forum now in Point > "Version Upgrades". 

WebCaster upgrades occur on our servers, so there are no issues to speak of.  There's only one forum for PDS, and the volume is fairly low, so I didn't create one of PDS either.



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