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| | | Forum Newbie
Group: Forum Members
Last Login: 10/2/2007 9:17:05 AM
Posts: 3, Visits: 7 |
| I am having a peculiar problemusing 5.4 in a network using TS on a 2K3 server... I have about 44 remote users, averaging about 5-10 sessions on the server. When they change data folders, and click the Search button, Point will often (maybe 50% of the time) show the loans from the folder they just left, rather than the folder they just switched to. People are freaked out thinking loans are lost, misplaced, etc.. We just set this thing up last week, and this has become a huge problem. Additionally, the PCF function does not work on the Terminal Server, the arrow just changes to an hourglass and then the process just kind of dies out.Print to PDF function is also giving errors... Not having worked with Point in this environment prior to now, I'm kind of running blind. Any help would be appreciated!
Ed
Here is my Winpoint.ini file:
[User Information]
User=admin
Company=Signature Funding
Serial=xxx-xxx-xxxx
Serial+=xxxxxxxxxxxxx
[Directories]
Folder0=F:\VALLEY VISTA
Folder1=F:\HOME LOAN CENTER
Application=C:\WINPOINT
Templates=f:\PNTTEMPL
User=C:\WINPOINT\user
Folder2=F:\SIGNATURE FUNDING-KEARNY MESA
Folder3=F:\MORTGAGE PEOPLE-VISTA
Folder4=F:\CORPORATE
Folder5=F:\WESTERN THRIFT
Folder6=F:\PNTDATA
Folder7=SENTINEL
Folder8=SENTINEL
Folder9=SENTINEL
Folder10=SENTINEL
Folder11=SENTINEL
Folder12=SENTINEL
Folder13=SENTINEL
Folder14=SENTINEL
Folder15=SENTINEL
Folder16=SENTINEL
Folder17=SENTINEL
Folder18=SENTINEL
Folder19=SENTINEL
Folder20=SENTINEL
[Program Version]
ConfigServer=0
Program=Point
Version=5.4
Build=855
Source=E:\
[Settings]
PLN=1
DATA_FOLDER_MGR=1
PPP=1
ClassName=Afx:00400000:8:00010003:00000000:004B0071
AutoSave=1
[Point Size Info]
Max=1
Top=0
Left=0
Bottom=600
Right=800
[Zip Code Options]
ZipCodeOnOff=1
ZipCodeCaps=1
[DocumentBrowser]
Top=0
Bottom=436
Left=0
Right=692
[Shortcut Button Info]
SmartList=0
Scrollbar=1
[Recent File List]
File1=F:\VALLEY VISTA\PROSPECT\VENERACION.prs
File2=F:\VALLEY VISTA\PROSPECT\20709029.PRS
File3=F:\SIGNATURE FUNDING-KEARNY MESA\BORROWER\70709014.BRW
File4=F:\SIGNATURE FUNDING-KEARNY MESA\PROSPECT\CABRERA.PRS
File5=F:\VALLEY VISTA\PROSPECT\KRAMER.PRS
File6=F:\VALLEY VISTA\PROSPECT\Quinlan.PRS
File7=F:\HOME LOAN CENTER\PROSPECT\KRAMER.prs
File8=F:\VALLEY VISTA\BORROWER\20709031.BRW
File9=F:\VALLEY VISTA\BORROWER\50708007.BRW
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Supreme Being
Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901 |
| I edited out serial number and serial+ and replaced with x's.
It's possible that the c:\winpoint\work folder is causing the problem. If everybody is sharing the same Work folder, this problem could occur because Point is storing a loans search cache. The solution is to setup a winpoint.ini file for each user in their windows profile (if you haven't already done so), then add Temporary=, the path should be something unique per user, like their profile temp folder. This should resolve the conflict.
Bryan
Point Product Manager |
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Sepal
Group: Moderators
Last Login: Today @ 4:06:35 PM
Posts: 1,183, Visits: 9,261 |
| You should also do that for user=
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.  |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/2/2007 9:17:05 AM
Posts: 3, Visits: 7 |
| | I am going to take the terminal server down tomorrow to set up unique Winpoint folders for each user (rather that use the C:\Winpoint for all of them), and I already have unique Winpoint.ini folders for each user in their TS profiles. What section of the .ini file would the Temporary= and user= arguments go into? Under the Directories section? Thanks a bunch for all your help and suggestions! |
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Sepal
Group: Moderators
Last Login: Today @ 4:06:35 PM
Posts: 1,183, Visits: 9,261 |
| Yes the directories section.
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/2/2007 9:17:05 AM
Posts: 3, Visits: 7 |
| Well, I copied the C:\Winpoint folder to the root of each user's Z drive, changed the Winpoint.ini file to point there, and added the Temporary= and User= to point to Z:\Temp and Z:\WINPOINT\user respectively. It seems to work well so far; I guess the litmus test will be Monday when the users come back to work!  I also found out that the PDF printing issue was wrapped around a permissions problem in the user group, which when corrected works great... Now the only thing left is this PCF issue. The process is running, but the PCF application never actually starts. I may just re-install Point and see if maybe that helps. I checked it on an admin account to check for permission issues, but it doesn't run there either. Any ideas? I really appreciate all your feedback on these issues, you guys really saved my bacon.  Ed Richardson -=* Calyx fan for life *=- |
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