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Custom Screens/FieldsExpand / Collapse
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Posted 9/26/2007 8:08:38 AM
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I am running Point v6 in a Citrix environment.  After opening any loan file users are unable to see any custom screens/fields when accessing "Forms" > "Custom Screens/Fields".  I AM able to see the Custom Screens/Fields defined logged in using an account with Active Directory administrator privs.  Each user has a winpoint.ini file located in their respective Windows directory.  Thinking that I may have a winpoint.ini problem I copied my own winpoint.ini to a test account, but experience the same problem.  I have also added the group "Everyone" with full privs to the WINPOINT share permissions as well as security permissions.  I would appreciate any input as I have reached a brick wall at this point!!
Post #5914
Posted 9/26/2007 8:15:34 AM


Sepal

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What version of windows?  You might want to check the location and access of the templates directory the definitions of custom screens are contained in that directory.

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #5915
Posted 9/26/2007 10:31:47 AM
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The Citrix server is running on a Windows 2003 server and accessed by Windows XP Pro SP2 workstations.  The custom screen files are located in the \PNTTEMPL directory as they should be.  Following is a WINPOINT.INI example:

[User Information]
User=Data Center
Company=<OMITTED>

Serial=<OMITTED>
Serial+=z5aiRU5BGJ7cvkD884JWhg==~@Pnt128~
GUID=B2BEAFE4-3095-4C64-99B2-675C5942243A
[Directories]
Folder0=\\Colo-fp-01\CalyxDataPB\PNTDATA
Folder1=\\COLO-FP-01\CALYXDATAPB\CANCELLED-DENIED
Application=E:\WINPOINT
Templates=\\COLO-FP-01\CALYXDATAPB\PNTTEMPL
User=E:\WINPOINT\user
Folder2=\\COLO-FP-01\CALYXDATAPB\PROCESSING
Folder3=\\COLO-FP-01\CALYXDATAPB\CLOSED2003
Folder4=\\COLO-FP-01\CALYXDATAPB\CLOSED2006
Folder5=\\COLO-FP-01\CALYXDATAPB\CLOSED2005
Folder6=\\COLO-FP-01\CALYXDATAPB\CLOSED2004
Folder7=\\COLO-FP-01\CALYXDATAPB\DENIED-CANCELLED 2004
Folder8=\\COLO-FP-01\CALYXDATAPB\CLOSE2003
Folder9=\\COLO-FP-01\CALYXDATAPB\CLOSED
Folder10=\\COLO-FP-01\CALYXDATAPB\CHRIS
Folder11=\\COLO-FP-01\CALYXDATAPB\LESLIE
Folder12=\\COLO-FP-01\CALYXDATAPB\JP
Folder13=\\COLO-FP-01\CALYXDATAPB\PNTDATA\PAT
Folder14=\\COLO-FP-01\CALYXDATAPB\CLOSED2007
Folder15=SENTINEL
[Program Version]
ConfigServer=0
Program=Point
Version=6.0
Build=886
Source=\\Colo-fp-01\AppSource\Calyx 6.0
[Settings]
PLN=1
DATA_FOLDER_MGR=1
PPP=1
ClassName=Afx:00400000:8:00010003:00000000:00C900C1
[Point Size Info]
Max=1
Top=0
Left=0
Bottom=600
Right=800
[Recent File List]
File1=\\Colo-fp-01\CalyxDataPB\PNTDATA\BORROWER\2007032900.BRW
File2=\\Colo-fp-01\CalyxDataPB\PNTDATA\BORROWER\2006110200.BRW
File3=\\Colo-fp-01\CalyxDataPB\PNTDATA\BORROWER\2007062800.BRW
File4=\\COLO-FP-01\CALYXDATAPB\PROCESSING\BORROWER\2007041300.BRW

Post #5916
Posted 9/26/2007 10:40:32 AM


Sepal

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Were you able to double check the permission of the custom screen files?

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #5917
Posted 9/26/2007 11:37:49 AM
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I have checked permissions at the \\colo-fp-01\calyxdatapb share.  I have given unlimited security privs to the group Domain Users as well as unlimited share permissions to the group Domain Users.
Post #5918
Posted 9/27/2007 2:28:00 PM
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Still having access issues.  Any other suggestions would be greatly appreciated.
Post #5929
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