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point 6.0 printer not activated messageExpand / Collapse
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Posted 6/10/2008 4:23:19 PM
Supreme Being

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Last Login: 10/8/2008 8:13:28 PM
Posts: 126, Visits: 152
verumsol (9/7/2007)

I completely agree with you, al of this is unnecessary!!

Will there be a fix to this any time soon??????

As of 6.1, you still have to produce a PDF once as an admin.

Post #6787
Posted 6/11/2008 10:41:14 PM


Supreme Being

Supreme Being

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Last Login: 11/15/2008 10:00:24 PM
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If install succeeded, and the PDFInstall.exe finished, you should NOT need admin rights during first creation of the PDF. Can you go to c:\winpoint and run PDFinstall.exe? You will get an Amyuni Document Converter dialog. Please copy and paste the entire output results.

Thanks.

Bryan
Point Product Manager
Post #6808
Posted 6/12/2008 2:33:52 PM
Supreme Being

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Bryan Telford (6/11/2008)
If install succeeded, and the PDFInstall.exe finished, you should NOT need admin rights during first creation of the PDF. Can you go to c:\winpoint and run PDFinstall.exe? You will get an Amyuni Document Converter dialog. Please copy and paste the entire output results.

Thanks.

Sure. It didn't have a copy/paste option, so I had to type it and I can't guaratee there are no typos (I don't type very well).

I logged into a machine that was running Point 6.0b as an admin user. I ran the install for 6.1 and selected the Upgrade option. The install wizard indicated it was successful. I logged out and logged back in as a non-admin user and ran PDFinstall.exe and this was the output:

Windows 2000/XP/2003 Install
_________________________________________
Checking for existing PDF printer
_________________________________________
Copying acfpdfu.dll file
Error Code: 5
Access is denied.
_________________________________________
Copying acfpdui.dll file
Error Code: 5
Access is denied.
_________________________________________
Copying acfpdf.dll file
Error Code: 5
Access is denied.
_________________________________________
Copying cdintf.dll file
Error Code: 5
Access is denied.
_________________________________________
Copying acXMLParser.dll file
Error Code: 5
Access is denied.
_________________________________________
Copying Amyuni PDF printer driver
Error Code: 5
Access is denied.
_________________________________________
Copying Amyuni PDF printer
Error Code: 5
Access is denied.
_________________________________________
Prinr
Error Code: 5
Access is denied.
_________________________________________

Then I opened Point and attempted to save a form as a PDF. The error is definitely appearing as Activation Error: Printer not activated, error code -41. The only way I have to get around this is to create a PDF as an admin user right after installing the upgrade.

Post #6822
Posted 10/1/2008 4:02:48 PM
Supreme Being

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Group: Forum Members
Last Login: 10/8/2008 8:13:28 PM
Posts: 126, Visits: 152
Same result after installing 6.2. You have to actually log in as an admin and create a PDF, or non-admins will get error code -41. Running Point as an admin while logged in as a non-admin won't do it.
Post #7259
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