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Junior Member
       
Group: Forum Members Last Login: 11/6/2008 5:29:53 PM Posts: 16, Visits: 37 |
| | when anyone in my company try's to import a point file to a pdf for email, we receive the error that the printer is not activated with the error code -41. any ideas? |
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Sepal

Group: Moderators Last Login: Today @ 3:54:08 PM Posts: 1,178, Visits: 9,173 |
| what operating system are you running? do the computer users have admin rights?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Junior Member
       
Group: Forum Members Last Login: 11/6/2008 5:29:53 PM Posts: 16, Visits: 37 |
| | Windows XP...the users themselves are power users...but they have full rights to the printers |
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Sepal

Group: Moderators Last Login: Today @ 3:54:08 PM Posts: 1,178, Visits: 9,173 |
| try to do this print job once as admin. I think that is all it will take for the print driver to register itself
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Junior Member
       
Group: Forum Members Last Login: 11/6/2008 5:29:53 PM Posts: 16, Visits: 37 |
| | awesome....that worked...I actually right clicked on point..chose run as administrator...then chose email then forms...then send as pdf...it worked..then I double checked that it would still work when resending as just the power user. Thanks for your help I'm sure others will find this useful. |
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Forum Newbie
       
Group: Forum Members Last Login: 8/29/2007 12:57:17 PM Posts: 4, Visits: 10 |
| | I had this occur today, however the users are local administrators on their computers. If I login as myself on their computers (domain administrator) and email it works. They then login as themselves and it works just as you describe here. However this isn't really practical, why does it require me to perform this function first just because im a domain administrator when they are already set as local admin on their computers? |
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Sepal

Group: Moderators Last Login: Today @ 3:54:08 PM Posts: 1,178, Visits: 9,173 |
| It should only need local admin. Maybe your group policy is some how disabling some of the local admin rights?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Supreme Being
       
Group: Forum Members Last Login: 10/8/2008 8:13:28 PM Posts: 126, Visits: 152 |
| | Local admin or not, this is still an unnecessary step. The install should take care of this itself. Performing the extra steps greatly increases the total installation time, especially when touching many machines. |
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Forum Newbie
       
Group: Forum Members Last Login: 9/10/2007 6:59:51 AM Posts: 9, Visits: 26 |
| I completely agree with you, al of this is unnecessary!! Will there be a fix to this any time soon?????? |
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Junior Member
       
Group: Forum Members Last Login: 11/1/2007 3:17:08 PM Posts: 15, Visits: 62 |
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