Welcome to the Calyx Software Message Boards where you can share ideas and solutions with other Calyx users! Calyx personnel including Tech Support, Development, QA, and Business Planning often visit these message boards unofficially to better understand our customers' needs. To submit your suggestions Click Here.
This discussion forum is a service provided by Calyx Software. Calyx Software does not endorse any particular point of view expressed in this forum or any information provided in it. The use of the information provided by other users in this message board is at your own risk.
Calyx Software Message Board
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      


12»»

point 6.0 printer not activated messageExpand / Collapse
Author
Message
Posted 8/20/2007 11:08:51 PM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 11/6/2008 5:29:53 PM
Posts: 16, Visits: 37
when anyone in my company try's to import a point file to a pdf for email, we receive the error that the printer is not activated with the error code -41.

any ideas?

Post #5640
Posted 8/21/2007 6:32:12 AM


Sepal

Sepal

Group: Moderators
Last Login: Today @ 3:54:08 PM
Posts: 1,178, Visits: 9,173
what operating system are you running?  do the computer users have admin rights?

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #5643
Posted 8/21/2007 7:10:48 AM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 11/6/2008 5:29:53 PM
Posts: 16, Visits: 37
Windows XP...the users themselves are power users...but they have full rights to the printers
Post #5647
Posted 8/21/2007 7:37:06 AM


Sepal

Sepal

Group: Moderators
Last Login: Today @ 3:54:08 PM
Posts: 1,178, Visits: 9,173
try to do this print job once as admin.  I think that is all it will take for the print driver to register itself

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #5648
Posted 8/21/2007 8:24:16 AM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 11/6/2008 5:29:53 PM
Posts: 16, Visits: 37
awesome....that worked...I actually right clicked on point..chose run as administrator...then chose email then forms...then send as pdf...it worked..then I double checked that it would still work when resending as just the power user. Thanks for your help I'm sure others will find this useful.
Post #5651
Posted 8/29/2007 12:59:12 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 8/29/2007 12:57:17 PM
Posts: 4, Visits: 10
I had this occur today, however the users are local administrators on their computers. If I login as myself on their computers (domain administrator) and email it works. They then login as themselves and it works just as you describe here. However this isn't really practical, why does it require me to perform this function first just because im a domain administrator when they are already set as local admin on their computers?
Post #5716
Posted 8/29/2007 1:46:36 PM


Sepal

Sepal

Group: Moderators
Last Login: Today @ 3:54:08 PM
Posts: 1,178, Visits: 9,173
It should only need local admin.  Maybe your group policy is some how disabling some of the local admin rights?

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #5718
Posted 8/31/2007 12:14:26 PM
Supreme Being

Supreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme Being

Group: Forum Members
Last Login: 10/8/2008 8:13:28 PM
Posts: 126, Visits: 152
Local admin or not, this is still an unnecessary step. The install should take care of this itself. Performing the extra steps greatly increases the total installation time, especially when touching many machines.
Post #5738
Posted 9/7/2007 2:56:54 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 9/10/2007 6:59:51 AM
Posts: 9, Visits: 26

I completely agree with you, al of this is unnecessary!!

Will there be a fix to this any time soon??????

Post #5766
Posted 9/18/2007 12:18:27 PM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 11/1/2007 3:17:08 PM
Posts: 15, Visits: 62