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Supreme Being
Group: Forum Members
Last Login: 12/16/2008 1:31:52 PM
Posts: 124, Visits: 970 |
| | Have 1 user that is getting the attached error dialog box when trying to log into DU thru the DU Interface. Point v5.4a. Here is what we have tried so far... 1. Reinstalled Point 2. ran a .net repair 3. uninstalled then reinstalled Point (per support) 4. disabled Antivirus then removed all programs from startup (per support) 5. removed/reinstalled Adobe Reader (per support) 6. tried running in Safe Mode (per support) 7. tried running as Admin 8. verified all security settings are correct 9. Cleared the IE Cache None of these worked. Anyone have any ideas? Oh and if you click RETRY, it closes Point.
"MMM Yeah, I'm going to need you to go ahead and come in on Saturday."
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Supreme Being
Group: Forum Members
Last Login: 12/16/2008 1:31:52 PM
Posts: 124, Visits: 970 |
| | BUMP LO is still having this issue. Anyone have any ideas that may help? I hate to have to have her hard drive reformatted and reimaged.
"MMM Yeah, I'm going to need you to go ahead and come in on Saturday." |
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Supreme Being
Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901 |
| Is it happening immediately after clicking OK on the login dialog? What is the exact point where the debug error occurs?
Bryan
Point Product Manager |
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Supreme Being
Group: Forum Members
Last Login: 12/16/2008 1:31:52 PM
Posts: 124, Visits: 970 |
| yep, as soon as the LO clicks OK in the login screen the error pops up.
"MMM Yeah, I'm going to need you to go ahead and come in on Saturday." |
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Sepal
Group: Moderators
Last Login: Today @ 4:06:35 PM
Posts: 1,183, Visits: 9,261 |
| Try renaming the tables folder in the winpoint folder. Then reinstall point.
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