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| | | Forum Newbie
Group: Forum Members
Last Login: 7/16/2007 1:20:30 PM
Posts: 6, Visits: 17 |
| Hello, I am having an issue where the loan representatives' names are not displaying into the custom forms. The forms have worked previously, but now are having issues. I've emptied out the winpoint/work and the winpoint/user folder. I've also made sure that they have privileges to the template folder (I’ve set the security to Full Access for Everyone). The custom forms do, however, work on applications that were made in the past. And some users are not experiencing this problem. However, if you attempt to change the Rep from the drop down menu on past applications, the forms still show the previous officer. The users are on an active directory with roaming profiles. I have tried "whipping out" the account and starting anew, but the problem still persist. I’ve also told them to try another computer, but it still malfunctioned. Any help would be appreciated. Eric |
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Supreme Being
Group: Forum Members
Last Login: 9/12/2008 11:24:50 AM
Posts: 289, Visits: 242 |
| Which version of Point are you using? Are you on PDS?
- Mike
mike@mtig.biz |
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| | | Junior Member
Group: Forum Members
Last Login: 6/20/2008 4:48:07 PM
Posts: 10, Visits: 12 |
| | I am having a similar issue in that the Loan representative does not print at all. Upgraded to 6.0 with 6.0 PDS... Using Word 2007. If I use lower versions of word I do not have this problem. But if I use lower versions of word then the users with Word 2007 get an error the word cannot complete the merg with the data. I am upgrading to 2007, but need the fix. |
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