Welcome to the Calyx Software Message Boards where you can share ideas and solutions with other Calyx users! Calyx personnel including Tech Support, Development, QA, and Business Planning often visit these message boards unofficially to better understand our customers' needs. To submit your suggestions Click Here.
This discussion forum is a service provided by Calyx Software. Calyx Software does not endorse any particular point of view expressed in this forum or any information provided in it. The use of the information provided by other users in this message board is at your own risk.
Calyx Software Message Board
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      



Conversation Log - DateExpand / Collapse
Author
Message
Posted 7/9/2007 7:59:25 AM
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: Forum Members
Last Login: 7/19/2007 6:45:55 AM
Posts: 27, Visits: 79

When using the "Contact Info" tab and entering comments (memo) into the contact info area that shows "Date" / "Time" / "Comment"... When the DONE button is selected it always uses the current date and time and transfer it into the Conversation Log instead of using the Date and Time of what is in the "Date" and "Time" field.  Is this a problem that you can fix?  I figure if it's left blank, then it can put the current date and time in, but when we have a date and time why doesn't it use what we have in there after we hit done?

Post #5423
Posted 7/9/2007 8:59:27 AM


Sepal

Sepal

Group: Moderators
Last Login: Today @ 4:06:35 PM
Posts: 1,183, Visits: 9,261
Its showing when the converstion log entry was added.

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #5424
Posted 7/12/2007 9:32:53 AM
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: Forum Members
Last Login: 7/19/2007 6:45:55 AM
Posts: 27, Visits: 79
Yes, I see that, I was wondering since the contact info is an extention of the conversation log, if it could just use the date that is in that contact info field.

I figure if you just want to have it use the current date, don't put a date in at all.  We download the contact info into access since you can't download the coversation log (in a good format). 

I'd like it to use the date we actually have in the "Date" field if possible. 

Hope this makes sense.

Post #5434
Posted 7/19/2007 6:49:43 AM
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: Forum Members
Last Login: 7/19/2007 6:45:55 AM
Posts: 27, Visits: 79
Does anyone else use the contact info first and then "Add" it into the conversation log?

See, this is where we are running into problems.

We use the contact info spot first:  Date:6/16/07 Comment: Emailed GFE To Client

Then the next time we go into Contact Info and hit enter a new comment, it moves our 6/16/07 into the conversation log (which is fine) but it changes the date to whatever the current date is.  I'd rather it use the date that we actually had in the date field first (if it's blank it could use the current date).

Post #5463
« Prev Topic | Next Topic »


Reading This TopicExpand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Emmanuel Huna, Bryan Telford, Jason Beck, Mike Thompson, BetaFisch

PermissionsExpand / Collapse

All times are GMT -8:00, Time now is 8:03pm

Powered by InstantForum.NET v4.1.4 © 2009
Execution: 0.031. 10 queries. Compression Enabled.
© 2005 Calyx Software. All rights reserved.