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Sepal

Group: Moderators Last Login: Today @ 4:06:35 PM Posts: 1,183, Visits: 9,261 |
| do they each have the y drive mapped to a different location? in winpoint.ini your folder0=y:\some path
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Group: Forum Members Last Login: 8/27/2007 12:41:47 PM Posts: 16, Visits: 41 |
| | Yes. Each users has a U: drive on the file server. The winpoint.ini is setup with: User=U:\WINPOINT\user Temporary=U:\WINPOINT\work Folder0=e:\PNTDATA (e: is the drive on the Citrix server) Each users needs their PNTDATA folder so that the .ini should read; Folder0=U:\PNTDATA Is this correct? Hewissa |
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Sepal

Group: Moderators Last Login: Today @ 4:06:35 PM Posts: 1,183, Visits: 9,261 |
| Right if you want each user to have their own datafolder winpoint.ini should have folder0=u:\pntdata
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Group: Forum Members Last Login: 8/27/2007 12:41:47 PM Posts: 16, Visits: 41 |
| | Currently, the winpoint.ini includes the line - Temporary=U:\Winpoint\Work Now I am not sure if there is a correleation, but when the client searches and opens a loan file, clicks print, selects custom forms, chooses a form, and clicks print again, an error opens: E:\Winpoint\work\tmpFldNameSrc.doc access denied. The client has access to the folder/file and the file is in the U:\Win..\Work directory, and in the E:\Win...\Work directory. Why would Point look to the E: drive? Thanks, Hewissa |
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Sepal

Group: Moderators Last Login: Today @ 4:06:35 PM Posts: 1,183, Visits: 9,261 |
| double check that your running 5.4 and search the computer for all winpoint.ini and see which one might be set to e:...
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Group: Forum Members Last Login: 8/27/2007 12:41:47 PM Posts: 16, Visits: 41 |
| | Hi Beta, Yes, 5.4, and all winpoint.ini's point to U:\... |
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Sepal

Group: Moderators Last Login: Today @ 4:06:35 PM Posts: 1,183, Visits: 9,261 |
| bad news this is an oversight. the custom form code has not been updated to reference the new temporary section of winpoint.ini well try and get this fixed for 6.0. For now try deleting all the content in the e:\winpoint\work directory it may have been created by another user and now there are right issues.
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Group: Forum Members Last Login: 8/27/2007 12:41:47 PM Posts: 16, Visits: 41 |
| | Beta, Is there someway to work around the custom form limitation? Some way for the forms to look to an alternate/temp directory. Maybe a patch? Everything else in point is functioning so far but the custom forms. Any further insight other than what you previously suggested? I modified all winpoint.ini files and reset the perms on the form files but still it looks to E: as opposed the U: Appreciated, Hewissa |
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Sepal

Group: Moderators Last Login: Today @ 4:06:35 PM Posts: 1,183, Visits: 9,261 |
| 6.0 will be out soon. In lue of that I can use a mapped network drive like U that points to different locations for each user. then in winpoint.ini set application=U:\winpoint
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Group: Forum Members Last Login: 8/27/2007 12:41:47 PM Posts: 16, Visits: 41 |
| | Will changing this in the ini impact the execution of the application since the app doesn't run from U: and can't under citrix. Hewissa |
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