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| | | Forum Newbie
Group: Forum Members
Last Login: 5/17/2007 2:27:34 PM
Posts: 2, Visits: 3 |
| | One of my loan officers computers has the "View Credit" button on page 3 of the 1003, but it is grayed out. Does anyone know what would cause this? |
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Sepal
Group: Moderators
Last Login: Today @ 4:06:35 PM
Posts: 1,183, Visits: 9,261 |
| how did they order credit?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.  |
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| | | Forum Newbie
Group: Forum Members
Last Login: 5/17/2007 2:27:34 PM
Posts: 2, Visits: 3 |
| | I order credit from my PC, then emailed the point file to her. this works withe evryone except for this one loan officer. |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/16/2007 8:36:22 AM
Posts: 4, Visits: 8 |
| | We are having the same issue, possibly with only one loan officer. The liabilities populate, the scores are available, but can't view credit. |
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Sepal
Group: Moderators
Last Login: Today @ 4:06:35 PM
Posts: 1,183, Visits: 9,261 |
| how did they email you the file?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Supreme Being
Group: Forum Members
Last Login: 9/12/2008 11:24:50 AM
Posts: 289, Visits: 242 |
| | One workaround for now is to email the credit report separately. It's usually contained in two companion files with .ECG and .ECM. These files should go with the Point pcf but there may be something wrong. All they need to do is save these files in the same folder with the Point file they downloaded. Also, if you're just sending an unencrypted Point file (no-no), they would need to save it in their Point data folder and do a reindex on that folder. If they're opening it from another location (using File > Open File), Point may not see the associated credit files.
- Mike
mike@mtig.biz |
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