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| | | Forum Member
 
Group: Forum Members
Last Login: 5/2/2007 2:39:41 PM
Posts: 25, Visits: 56 |
| | We recently went through a procedure where we're having everyone use their own logon and branch credentials for Desktop Underwriter, replacing "shared" credentials. However, in some instances, the information for the previous settings still linger, so I've found two places to go to and remove information before resubmitting, so that a DODU Exception message doesn't appear. First, with a loan open, under Interfaces->Fannie Mae, log out the previous credentials if that option isn't already greyed out. Second, check under the Addendum page in the Desktop Underwriter module, and make sure the branch ID # has been blanked out. With both of those done, it SHOULD resubmit without an error. Hope this helps! |
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| | | Forum Newbie
Group: Forum Members
Last Login: 9/4/2008 12:58:56 PM
Posts: 1, Visits: 3 |
| Did this work for anyone?
Troy P |
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