| | | Forum Newbie
       
Group: Forum Members Last Login: 4/10/2007 3:59:38 PM Posts: 3, Visits: 11 |
| | Is it possible to reset the visitor tracking back to zero? Now that we have our site where we want it, it would be nice to reset the tracking to get a true count of people visiting the site from now forward. All hits until now was us making sure everything was ok. |
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Product Management

Group: Moderators Last Login: 6/18/2010 8:48:43 PM Posts: 1,646, Visits: 3,264 |
| | Under Visitor Tracking > Referral Report, set the "Retain Referral Data for" to 1 day, and let the information get deleted, and then reset the days back to 60. Hope that helps.
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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Product Management

Group: Moderators Last Login: 6/18/2010 8:48:43 PM Posts: 1,646, Visits: 3,264 |
| Sorry I should have asked, which Visitor Tracking did you want to reset? The aggregate or referral? If you were referring to the Aggregate Reports by month, there is currently no way to set that back to zero. It starts new every month. The Total Since Launch cannot currently be reset. If you email webcastersupport@calyxsoftware.com, they might have a way to do that which I'm not aware of. It's worth checking with them.
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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