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| | | Junior Member
 
Group: Forum Members
Last Login: 4/3/2007 8:59:56 PM
Posts: 11, Visits: 17 |
| | We have a new Windows Server 2003 box operating as a file server. We have Point installed on the server and it is in Admin mode. We have approximately 9 machines feeding off of it at this time. I just updated to Point 5.4a yesterday on all of the computers but had no issues or errors. When one of our processors goes to create a template for GFE or something along those lines, she can't. It says that someone else is in the software or doing something. This error prevents her from creating the template. Then she also tried to import the CardEx database and it wouldn't allow her to do that either. Custom Forms selection is greyed out within the Templates option within Point. It is not selectable. Everything else is selectable. How can I go through Point to enter these GFE values that never change so they don't have to manually enter them? Thanks, Patrick |
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Supreme Being
Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901 |
| | Does the user have access granted to "Secured Areas"? There is a setting in Point Administrator that protects creating new custom forms, creating new templates. I don't think secured areas blocks importing of Cardex Database. What was the exact error on this one?
Bryan
Point Product Manager |
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| | | Junior Member
Group: Forum Members
Last Login: 4/3/2007 8:59:56 PM
Posts: 11, Visits: 17 |
| | We went into the winpoint.ini on the system where they were having the problems. The Templates Directory in there said: Templates=\\server\PNTTEMP I changed the setting to \\server\PNTTEMPL Globally I changed this on everyone's systems but it still didn't appear to affect the template issue. Once the path for the templates directory was altered to the changed path, it went fine. Issues resolved as far as being able to create a template but still having issues making the created custom template available to all users by default. Point Admin is not installed on any systems except the server. Thus I can't use it to load Templates on each system. I really was hoping that I could load it to the server then push it out by going to Run.exe to load the client again or to just simply have it be there for all. What is the process to create a new template file then to have that template file ready for all to use without having to run the wizard on everyone's machine? |
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Supreme Being
Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901 |
| | Is everybody pointing to \\server\pnttempl? If that's the case, then all the templates should be there. For example, the closing cost templates would reside in \\server\pnttempl\ccs. There is not be anything else you would do. When you click the Templates tab, and then choose Closing Cost Scenario, is there a list of files? You don't need Point Administrator on each machine. On the server of admin computer is fine. Once you create the data folders, you can use the Point Network Configuration Server to link the data folders for run.exe users. Did you check your Point Network Configuration Server setting for Templates? It's possible the bad setting "\server\pnttemp" came from there. When the clients launch it always grabs the template path from the Point Network Configuration Server.
Bryan
Point Product Manager |
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| | | Junior Member
Group: Forum Members
Last Login: 4/3/2007 8:59:56 PM
Posts: 11, Visits: 17 |
| | They are there now. In the Winpoint.ini file, the issue was that they were using the wrong point template directory on all systems. Must have been some sort of misconfiguration during install. |
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| | | Junior Member
Group: Forum Members
Last Login: 4/3/2007 8:59:56 PM
Posts: 11, Visits: 17 |
| | For some reason at different sites the Point Templates file is changing itself back to PNTTEMP and we're having to go in an change it to PNTTEMPL. When it changes the users have to go in and modify the WINPOINT.INI file to change it back to PNTTEMPL Does anyone have an idea why this is happening? Or what the fix is other than having the users go in and change this? |
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Supreme Being
Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901 |
| Are they using Point network configuration server? you can check the config.ini in the Netsetup folder and see what the Templates path says. All the client automatically pull the settings here upon every launch of Point.
Bryan
Point Product Manager |
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