I see that they have ID 15 to pull the conversation log, how would I pull just the last contact (top section) of the conversation log without pulling the whole log?
Any ideas?
Thanks.
I export all of my reports to Excel and I just highlight the column with the conversation log entries and and use the Format function (Alignment tab) to align the text vertically to Top. That way it lists the most recent entries at the top of the cell and you can then adjust your row height to see as much of the conversation log as you would like.
Not sure if that helps or not and I'm the first to admit that it is a major duct tape fix.
Perhaps a wish list item unless there is another way.