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Cardex overwrite on 5.3 client updateExpand / Collapse
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Posted 7/7/2006 1:40:16 PM
Supreme Being

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Group: Forum Members
Last Login: 4/30/2007 8:10:34 AM
Posts: 166, Visits: 341
I wanted to test this before sending them out to the field.  I had 5.2 with alot of templates w/ 100's of records in cardex.  Did the upgrade to 5.3 client.  Cardex entries are gone.

By default is the cardex overwritten?

Thanks,
Post #3572
Posted 7/7/2006 2:40:32 PM


Sepal

Sepal

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Last Login: Today @ 3:54:08 PM
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no, it is not.  More then likely install pointed your templates to a diffrent director

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #3575
Posted 7/7/2006 3:00:33 PM
Supreme Being

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Group: Forum Members
Last Login: 4/30/2007 8:10:34 AM
Posts: 166, Visits: 341
Thats what I thought.  It is setup for C:\PNTTEMPL.  I copied over the DB to my C and I can't open it.  Its blank still.

Odd.

Post #3576
Posted 7/7/2006 3:04:47 PM
Supreme Being

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Last Login: 4/30/2007 8:10:34 AM
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In 5.2 the cardex entries come right up.  Seems you have to click SEARCH to pull up information.  Helps when you read it, but if thats the case we will be getting alot of phone calls on that

Thanks!
Post #3577
Posted 7/7/2006 4:23:37 PM


Supreme Being

Supreme Being

Group: Moderators
Last Login: 11/15/2008 10:00:24 PM
Posts: 835, Visits: 1,899
You can click on Utilities > Search/Display Settings > Auto Display Options and choose Search for all records for Cardex default search. It is set to "off" by default in a PDS environment to save hundreds of users from download huge amounts at the same time. If you had it once set to "off" because the machine was connected to PDS folders, it would be set off when you are not in PDS. You can set it to Search for all records and everything should come up.

If you are in a PDS environnent, I believe the default search retrieves 500 records. You'll get an annoying message each time alerting you of that, but click OK and you'll see the first 500 records. Most of the time they can type the first few characters of an entry in the Point screen and launch Cardex and Cardex will find the matching record, so they should not be bothered by the message most of the time.

Bryan
Point Product Manager

Post #3578
Posted 7/11/2006 10:31:27 AM
Supreme Being

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Group: Forum Members
Last Login: 4/30/2007 8:10:34 AM
Posts: 166, Visits: 341
Bryan I really appreciate the information.  Makes complete sense.

Thanks,
Post #3596
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