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field info showing up randomlyExpand / Collapse
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Posted 5/22/2006 2:59:30 PM
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Hi all,
We are using pds and have the latest updates to point on a network install. The problem I am having is that when we run a report and display the information from field id 6086 in track general, it displays intermittently. We will run the report one day and the info will be missing from a handful of files. The data is in the file itself, though. The next time we run the same report, the data for that field will be missing from a handful of different files. That is the only field that is having the problem of intermittently showing up. Any ideas would be greatly appreciated.
Steve
Post #3227
Posted 5/22/2006 3:20:13 PM


Sepal

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are you specificaly using this field? or running latedoc report?

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Post #3228
Posted 5/22/2006 4:46:11 PM
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We are specifically using that field. We have our sales force divided into teams, we use that field to track which team the originator is on.
Post #3230
Posted 5/22/2006 8:59:42 PM


Supreme Being

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Do you have 6086 defined as an "Additional Field"? If yes, you may need to download SP1 for PDS 5.1. Contact technical support at 800-342-2599 to obtain the service pack.

Bryan
Point Product Manager
Post #3233
Posted 6/6/2006 2:11:51 PM
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That did the trick, thanks for your help.
Post #3329
Posted 6/21/2006 9:28:56 AM
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It did the trick for a while, now it is happening again. I do have it defined as an additional field. Any more ideas?
Post #3443
Posted 6/29/2006 9:20:50 AM


Supreme Being

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Is any of the data in field 6086 longer than 50 characters in your files?

Bryan
Point Product Manager
Post #3529
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