Welcome to the Calyx Software Message Boards where you can share ideas and solutions with other Calyx users! Calyx personnel including Tech Support, Development, QA, and Business Planning often visit these message boards unofficially to better understand our customers' needs. To submit your suggestions Click Here.
This discussion forum is a service provided by Calyx Software. Calyx Software does not endorse any particular point of view expressed in this forum or any information provided in it. The use of the information provided by other users in this message board is at your own risk.
Calyx Software Message Board
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      


««12

Indexing problem in Point 5.2Expand / Collapse
Author
Message
Posted 1/26/2006 10:39:03 AM


Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 8/25/2006 9:33:58 AM
Posts: 16, Visits: 2,076
First Citizens, thanks for the details. It’s good to know that people still need dial-up connectivity. I’ve reproduced your issue and filed a bug report.

---
S. A. Chula / Calyx QA
Post #2349
Posted 6/8/2006 3:11:03 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 6/9/2006 1:11:25 PM
Posts: 7, Visits: 16
I am having a problem very similar to the one above - did this ever get resolved?  The only major difference I see is that the directories in UserProfile.ini are not in the same order as in winpoint.ini:

UserProfile.ini:
[Directories]
Folder0=\\SERVER\POINT\PNTDATA
Folder1=\\SERVER\POINT\FIRST
Folder2=\\SERVER\POINT\LEADS
Folder3=\\SERVER\POINT\CLOSED
Folder4=\\SERVER\POINT\DEAD
Folder5=\\SERVER\POINT\ARCHIVE
Folder6=SENTINEL

[Directories]
Folder0=\\SERVER\POINT\PNTDATA
Folder1=\\SERVER\POINT\FIRST
Application=C:\WINPOINT
Templates=\\SERVER\PNTTEMPL
Folder2=\\SERVER\POINT\LEADS
Folder3=\\SERVER\POINT\CLOSED
Folder4=\\SERVER\POINT\DEAD
Folder5=\\SERVER\POINT\ARCHIVE
Folder6=SENTINEL
User=C:\WINPOINT\user

Any help would be greatly appreciated...

Post #3345
Posted 6/8/2006 6:47:52 AM


Supreme Being

Supreme Being

Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901
kstokking, Yes it did get resolved. So just to summarize, when you call import.exe the file is getting created, but the index is not updated, right?

When you call import.exe to create a new file, the data folder path to create the new file needs to be a folder listed in winpoint.ini. 

What is the data folder path are you using in the data folder parameter when you call import.exe?

Bryan
Point Product Manager

Post #3346
Posted 6/9/2006 8:50:57 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 6/9/2006 1:11:25 PM
Posts: 7, Visits: 16
That's what I thought.  We had this problem a few months ago, and realized that your proposed solution fixed it.  However, we still get occassional complaints from clients that they need to continually update their indexes.  I believe it is a problem of the winpoint.ini file getting overwritten after I fixed it.

Does your proposed solution work 100% of the time, or most of the time?  It's hard to get reliable feedback from clients.

Thanks for the reply. 

Post #3362
Posted 6/10/2006 11:57:04 PM


Supreme Being

Supreme Being

Group: Moderators
Last Login: 12/21/2008 11:16:31 PM
Posts: 837, Visits: 1,901
It should work all the time, but I suspect the winpoint.ini is getting overwritten from their Netsetup installation.  They should take a look at the Netsetup for all their clients and make sure the data folders you are calling with import.exe is a listed folder in the Netsetup configuration.

Bryan
Point Product Manager
Post #3368
Posted 12/26/2006 10:26:47 PM


Supreme Being

Supreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme Being

Group: Forum Members
Last Login: 9/12/2008 11:24:50 AM
Posts: 289, Visits: 242
One thing users of import.exe should know when they use this utility: if you're using a mapped drive, many systems will use the full server path (\\server\folder\folder..., etc) rather than the mapped drive letter. If you use Import.exe to update an existing file using the mapped drive specification rather than the full server path, you may not see the index updated. For example:

\\myserver\pointinfo is mapped as p:\

Winpoint.ini and UserProfile.ini have the folder listed as \\myserver\pointinfo\pntdata

If you reference the file name in the command line or in the ascii file as m:\pntdata, the file will be updated but the index won't. You need to check the folder listings in Winpoint.ini to build the correct path to your file. 

- Mike
mike@mtig.biz

Post #4167
« Prev Topic | Next Topic »

««12

Reading This TopicExpand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Emmanuel Huna, Bryan Telford, Jason Beck, Mike Thompson, BetaFisch

PermissionsExpand / Collapse

All times are GMT -8:00, Time now is 4:55am

Powered by InstantForum.NET v4.1.4 © 2009
Execution: 0.031. 10 queries. Compression Enabled.
© 2005 Calyx Software. All rights reserved.