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Sepal
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| when you say id does not update the index. which index ? the old borrower.idx or the new borrower.index?
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| Thank you both for your help. I apologize for my tardiness in responding. This is only one of my customers so I am working on this problem intermittently and using the old index file and rebuilding the list after an import has served as a good temporary band-aid. The index file I was referring to is prospect.index. It does not change when I run import.exe from a command prompt even though the point file is created. Thank you qoqqles8 for the Systernals suggestion. I had already run filemon thinking just as you did that it was a permissions error. I can see the command processor being triggered and there is no permission denied message. This would be a lot easier if the Import.exe had some way to log it's output. I plan on doing more testing whenever I get a free minute over the next few days. Can anyone from the point development team tell me if there is any change that they are aware of concerning passing arguments to the new import file? |
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Sepal
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| | The input parameters should function the same between 5.0 and 5.1 there is a chance because testing was not done with different invocation methodologies that adding or removing a space may make a difference in your call. I think this is probably an issue with one of the parameters not having the full path of the file specified. Or one of import.exe's dlls not being found. My line of thinking is that the working directory of import.exe is getting lost during the php call. you might try calling import.exe with start->run. It also may be worth seeing how your call to import.exe works when point is not using the extended index.
In an earlier post you mentioned not having your index updated, this may be an indication that import.exe does not have full control of the winpoint/work directory or your target folder of d:\point_files\PNTDATA
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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| | | Junior Member
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Last Login: 10/14/2005 1:01:33 PM
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| | I can confirm that it appears to be an issue with prospect.idx not being properly rebuilt after runing import.exe. We are experiencing the same problem. The .prs file does get dropped by import, but it does not reflect on the screen. It is unacceptable to have to wait until a major release to fix this functionality. Please respond when a quick fix is available. Jim Wooley
Unity Mortgage Corp.
Jim Wooley
Program Manager
Unity Mortgage Corp |
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Sepal
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Last Login: Yesterday @ 9:52:28 AM
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| I think that it is important to start with a description of the environment to which you are running import.exe from. Also the prospect.idx would not be updated if you have point set to use the extended search option enabled for this data folder. Please keep in mind when extended search is enabled every one should be on 5.1 in-order to see the same index, prospect.index will be used and updated prospect.idx should not exist and if it does it will not be updated by 5.1 (when extended search is enabled for that data folder).
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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| | | Junior Member
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| | Ok, some further information. We are starting the process from a windows service running on our web server with a profile that has only the necessary credentials to accomplish the task. Point is NOT installed on this server, but CAS does not appear to be a problem since the files are getting dropped correctly only the index is not updating. In tracing the problem with filemon, I noticed that the winpoint.ini was missing from the windows directory and there was no c:\winpoint\user directory or file. I copied both from a valid user's account. Right after accessing the UserProfile.Ini file, import tries to access the missing .idx file in the proper folder. We do have the extended search option enabled in our environment and I believe winpoint.ini and userprofile.ini are correct for extended search. If necessary, I can send copies of the ini files or the trace from Filemon to help identify the source of the problem.
Jim Wooley
Program Manager
Unity Mortgage Corp |
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Sepal
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| is there a winpoint\work directory?
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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| | | Junior Member
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| | It's there now, but there is no change in behavior. It is still trying to use the Prospect.idx file. The behavior is the same. I have saved a filemon log if it would help. Give me an email I can send it to. Jim
Jim Wooley
Program Manager
Unity Mortgage Corp |
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