Ver 5.2 Custom Screen Error

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Ver 5.2 Custom Screen Error

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MSkinner

Posted 1/4/2006 1:55:38 PM

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Last Login: 12/15/2008 9:43:01 AM
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Is there a patch that will allow one to modify custom forms in version 5.2? This worked fine in ver 5.1.

Mark Skinner
Mortgage Strategies Group
777 Yamato Road, Suite 420
Boca Raton, FL 33431
561-981-4937 Direct

Post #1801

Bryan Telford

Posted 1/4/2006 9:23:43 PM

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I am able to modify custom forms all the time without a problem. What is happening when you try to edit a custom form?

Bryan
Point Product Manager

Post #1818

Bryan Telford

Posted 1/4/2006 9:44:36 PM

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Sorry, I just noticed you put the error in yoru post "Description" field, so I missed it the first time when replying. Does the runtime error happen with a particular form, or every single custom form you try to edit? Just trying to find out the cause by process of elimination.

Bryan
Point Product Manager

Post #1823

MSkinner

Posted 1/5/2006 10:22:03 AM

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I get the error with every custom screen. I'm sorry I said form but It is the screens that are the problem.

Mark Skinner
Mortgage Strategies Group
777 Yamato Road, Suite 420
Boca Raton, FL 33431
561-981-4937 Direct

Post #1843

jnunnally

Posted 1/9/2006 5:42:56 PM

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I am getting a Runtime error also. When I go to import a Word doc to use as a custom form Word dsiplays a runtime error and nothing loads on the page. Something about "autoword.exe" error. I am using 5.2. I can not import or edit. I am able to preview existing custom forms.

Thanks,

John

Post #1962

Bryan Telford

Posted 1/9/2006 6:33:48 PM

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Last Login: 12/21/2008 11:16:31 PM
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jnunnally: Can you attach the custom form in question to your post reply? If you click the "Edit Attachments" button in the Post Options section, you can can attach a Word file. You can also private message me if you prefer.

Bryan
Point Product Manager

Post #1963

jnunnally

Posted 1/10/2006 7:22:48 AM

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Hi Bryan,

Attached are the errors I'm getting. I am simply trying to create a pre-approval letter in Word then import it into custom forms to edit. I am able to edit the custom forms already in Point. Follow up: Sometimes I can open the custom forms and sometimes not. If I shut down Point and restart I can open the form and edit it but not all of the time. Is Point not communicating with Word 2003?

Thanks,

john

Post Attachments
Calyx error.doc (125 views, 268.50 KB)