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| | | Forum Newbie
Group: Forum Members
Last Login: 12/20/2012 3:05:29 PM
Posts: 4, Visits: 4 |
| | We have a new originator who started with us this month so he had a brand new computer, new installation of Point and Acrobat. He is running Point 7.5 SP1 and Acrobat X. When he prints a file from Point with the output option of Save as PDF file (and does not password protect the file), he is not able to highlight any part of the document using the highlight tool in Acrobat X. Also, at the top left corner of one document the word "HI" appears as if someone used the typewriter tool in Acrobat to type the word, but he's not typing it. When his processor prints the file the same way, e-mails it to the loan originator, then he can highlight the document before saving and sending to the customer. The only difference is that his processor uses Acrobat 8 and he uses Acrobat X. I've checked the Acrobat message boards and can't find anything about this. Do any of you have any suggestions? Thanks, Steve |
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Supreme Being
Group: Forum Members
Last Login: 4/18/2013 3:50:42 PM
Posts: 149, Visits: 157 |
| | you will want to confirm exactly how the processor is creating the .pdf file. They might be going to File - Print, selecting the forms, clicking print and then printing the forms to th Adobe PDF printer. Which will give you the ability to edit. The processor might not be going to File > Email > Forms.
Calyx Software |
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