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| | | Forum Newbie
Group: Forum Members
Last Login: 1/21/2010 2:52:10 PM
Posts: 1, Visits: 1 |
| | Hello all, We have a situation affecting all users where whenever a report is generated and the report window pops we see all the text layered over itself and if we attempt to print said reports it prints with the text all layered over itself. If we zoom in the text seems to "scrunch" together even more. We have tried playing with font sizes, scaling adjusting the column widths all without success. We have Uninstalled Point 7.2 w/SP1 from the server, reinstalled and tested w/o SP1, same problem with reports, installed SP1, same problem still. The current workaround that I am using is having the users save the report into excel on their desktop then print from the saved file. Was hoping someone had already encountered this problem and had a fix outside of the recommendation from Calyx support applied above? Thank you in advance for any help you can provide. Regards, Shaughn Belmore |
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Sepal
Group: Moderators
Last Login: Today @ 5:42:04 PM
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| could you attach a screen shot?
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| | | Forum Newbie
Group: Forum Members
Last Login: 2/8/2010 8:07:28 PM
Posts: 5, Visits: 34 |
| I believe this is the problem he is referring to. We have a farm with 5 servers and this is happening on all of them.
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Sepal
Group: Moderators
Last Login: Today @ 5:42:04 PM
Posts: 1,466, Visits: 11,619 |
| I think this would be tied to a workstation. are you using large fonts or some such thing? It could be picking a bad font for default but you said you tried switching and the font didn't seem to matter.
Disclaimer: This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post. |
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