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RE: Background color issues!

jwatson — Fri, 28 Sep 2007 08:56:47 GMT

Thank you for the fix !! I am going to be upgrading to 6.0 next week. After following these posts, I discovered I would have been in the same predicament. Keep up the good work! Jean

RE: Background color issues!

isupport — Fri, 28 Sep 2007 00:37:55 GMT

Problem Solved!!!

Thank you very much, you saved us thousands of dollars (we were close to upgrading to win2k3)!

RE: Background color issues!

BT — Thu, 27 Sep 2007 21:54:05 GMT

Ok, I was incorrect earlier. The background color does not use the Windows default color. Here's what happened. The default color of the background changed in Point 6.0, that color is outside of the range available in your display mode. So you need to flip it back to a color within range the RDP session can display cleanly. It seems to only want something within the 16-color palette, though I haven't been able to verify it all the way yet.

To make this change, edit your users' winpoint.ini file, and add the following section.if not already present, otherwise add the Background= key and value.

Here's a couple suggestions that actually worked for me.

[Screen Colors]
Background=192,192,192
;background color is silver
[Screen Colors]
Background=128,128,128
;background color is gray

I terminaled into my desktop and we're back to normal after adding the background setting.

RE: Background color issues!

BT — Thu, 27 Sep 2007 19:42:15 GMT

Ok, I'm going to do some testing tonight. I'll let you know what I find out.

RE: Background color issues!

isupport — Thu, 27 Sep 2007 10:10:22 GMT

I RDP'd into an XP workstation limiting my colors to 256 on the remote session and the program is identical. The background doesn't render correctly and we just get x's and a very annoying color.

Any help would be greatly appreciated, our users are not happy.

RE: Background color issues!

isupport — Wed, 26 Sep 2007 18:13:12 GMT

Only in TS sessions where the colors are limited to 256. If I TS/RDP into an XP or Vista box, the colors are fine. I will test limiting the colors on my session to an XP workstation and see if the problem happens on XP too when limited to 256 colors.

RE: Background color issues!

BT — Tue, 25 Sep 2007 20:15:51 GMT

It is supposed to use the default Windows colors for the logged on user. Do the hatches appear only in the TS sessions?

RE: Background color issues!

isupport — Tue, 25 Sep 2007 14:45:19 GMT

Didn't help, I even used High Contrast to see if it would change anything. Same x's in the background.

RE: Background color issues!

BetaFisch — Tue, 25 Sep 2007 14:22:27 GMT

Some times if you set windows color scheme to classic it will correct the colors.

Background color issues!

isupport — Tue, 25 Sep 2007 13:26:39 GMT

When we upgraded to Point 6 on our TS servers, which are w2k servers users are experiencing many, many headaches. The software installed fine and everything upgraded perfectly, except that the background color of Point appears to have changed and it's causing serious issues for our staff. W2k TS is limited to 256 colors, so the background has always been a little strange, but the new version of Point makes it difficult to use.

We've tried working with all the color settings under Utilities, but nothing helps. Any help would be greatly appreciated.

An example of the issue is attached.