Calyx Software Message Board / Calyx Point / Citrix / Terminal Server

Need help setting up remote access...

SBMongoos — Mon, 06 Oct 2008 08:53:22 GMT

Trying to help a good friend of mine with a small business.

Currently using an old Win98 box as the server on the LAN. They use GoToMyPC to remotely access a desktop on the LAN at the office when they work from home. We just bought a new Vostro 200 with XP Pro. I was told by LogMeIn that they thought Himachi would allow two or more users to login and work as though there were connected to the local LAN where the server (XP box) is. Will be connected using DSL with about 7Mpbs down/1.5 up.

Here's my goal:
1) I would like to have just the XP box ("server") and two laptops
2) when users are at office they will connect to the LAN like they do now
3) when they want to work from home they take their laptop. I would like for them to be able to hit the server shared driver remotely like when they are attached to the LAN.

We're tying to get rid of old PCs and reduce possible bottlenecks with old PCs and having to go through them with GoToMyPC or LogMeIn.

Calyx told me to try in this forum.

Small business here so really trying to keep costs down but find an effective way to do this but would like to have good speed.

Point 6.1a install on citrix

TerryJohnson — Mon, 06 Oct 2008 08:46:32 GMT

I'm attempting to update our Citrix environment with Point 6.1a. When I attempt to run setup.exe or Point.msi I get -

Error 1327.Invalid Drive: C:\

Anyone else run into this? Workaround/Fix?

Custom Settings and Roaming Profiles

FeralCat47 — Thu, 02 Oct 2008 15:09:16 GMT

(Originally posted in Installation/Networking Forum)

We recently installed Point 6.2 on one of our Windows Terminal servers.
Customizations are being saved to the "C:\Documents and Settings\username\Local Settings\Application Data\Calyx Software" folder (userprofile.ini, fannie.ini, fnma.ini, brwforms.ini, etc.) However, we use roaming profiles and as a result, none of these files are being saved back to the user profile on the file server as the "Local Settings" folder does not roam. Hence, all preference changes and options must be reset every time a user logs out and back into the network.

Is there any way to specify where these files are created instead of simply using the default location listed above?

Thank you in advance for any insight you may have.

David Aardema

Mortgage Works

Custom Settings and Roaming Profiles

FeralCat47 — Thu, 02 Oct 2008 15:08:44 GMT

Duplicate post. Sorry.

Installing Point on a terminal server

coorlslight — Wed, 06 Aug 2008 07:57:57 GMT

Problem 1:

Is it possible to run Point installed on two different terminal servers and use the same Point database files? I attempted to do once but when I connected to the data files on one of the terminal servers it would lock users from accessing the data files on the other terminal server. Has anyone come across this problem before? Any solution or help you can provide will be greatly appreciated. We are using Point version 5.4.

Problem 2:

We have been noticing that some of our Point files are for lack of a better word disappearing and we are not sure why this has been happening. We know people have used the files for weeks and then one day they try to access the files and their gone. Again we are using Point version 5.4 and any insight you might have on what could be causing this problem with be appreciated.

[email][/email]

Step by Step Terminal Server install for Point

isupport — Thu, 01 Sep 2005 07:09:17 GMT

I've seen a lot of people talk about this, but no one has published anything that I could find about how to install Point on a TS server. Most people are trying to charge for it. Well, here is what I do to setup Point. There may be a few steps missing, but in general this is how I've setup Point on TS 2000 and 2003. It's worked with almost all versions(had a couple issues with 4.3, but that was probably my fault because I tried to skip a step or two).

None of the scripts are commented or even written that well, but it works. I've had this process running for 10-300 users w/o any real issues. If you have a TS farm it's pretty easy to modify to work with that too.

Here’s how out setup works:

1.Login to TS as Admin equivalent user.
2.At command prompt: change user /install
3.Install Point 5.1 standard install
4.At command prompt: change user /execute (I think this is the right command to get back to execute mode)
5.Copy Winpoint directory to c:\documents and settings\default user\winpoint directory
6.Copy Winpoint directory to d:\zwinpoint (probably not the best name or place to keep this, but makes life easier). I keep it on D: because we hide the C drive from the users.
7.Login as a non-admin user
8.Scripts that we run to get point setup per user and make sure that they have the most current version:
9.Main Login
*********************************
snip
IF '%COMPUTERNAME%' == 'TSSRV' goto :TSSRV
:TSSRV
subst w: "%userprofile%\winpoint"
:END
snip
*********************************
10.PntVersionChk.vbs – First thing I do is check to see if the user has the current version of Point in their User Profile. If not, I copy in the new version of Point, based on the zWinpoint directory. We’ve had issues copying out of the C:\winpoint directory while other users are using Point on the same server, so that’s the reason I created d:\zWinPoint
*********************************
Dim filesys, WshShell, NewPoint, CrntPoint, NewPntDate, CrntPntDate
Set filesys = CreateObject("Scripting.FileSystemObject")
Set WshShell = WScript.CreateObject("WScript.Shell")
Set NewPoint = filesys.GetFile("d:\zwinpoint\winpoint.exe")
Set CrntPoint = filesys.Getfile("w:\winpoint.exe")
NewPntDate = NewPoint.Datelastmodified
CrntPntDate = CrntPoint.Datelastmodified
If NewPntDate > crntpntdate Then
msgbox "An outdated version of WinPoint has been found!" & vbLf & "Please be patient while we update Point" & vbLf &" - Your friendly Mortgage IT Staff" & vbLf & "Click OK To update" WshShell.Run ("%ComSpec% /c " & "xcopy d:\zwinpoint\*.* w:\*.* /e/s/Y/R")
Else
End If
*********************************
11.WinPntINI.vbs – This file basically grabs some environment variables and pumps then into the INI file with a snippet I found on the internet. Allows me to update folders, standardize screen colors, etc. It also looks around for the winpoint.ini. It’s not slick, but it works.
'******************************************************************
'Script Name: WinPntINI.vbs
'Author: Larry
'Created: 9/04/03
'******************************************************************

'Script Intro: Perform script initialization activities
' Do Not Place an "Option Explicit" due to subroutines
on error resume next
'Script Body:

Dim WshNet, userName, tsSrvName, scrptVer, FSO, wshshl, winPntini(4), objEnv
Set WshShl = WScript.Createobject("WScript.Shell")
Set WshNet = WScript.CreateObject("WScript.Network")
Set FSO = Wscript.CreateObject("Scripting.FileSystemObject")

scrptVer = "3.08.2005" userName = WshNet.userName
tsSrvName = WshNet.ComputerName
profiledir = wshshl.ExpandEnvironmentStrings("%USERProfile%")
windowsdir = wshshl.ExpandEnvironmentStrings("%windir%")
winPntini(0) = "h:\windows\winpoint.ini"
winPntini(1) = windowsdir & "\winpoint.ini"
winpntini(2) = "c:\windows\winpoint.ini"
winpntini(3) = "c:\winnt\winpoint.ini"

'Script Body:
For Each x In winPntini
If (fso.fileexists(x)) Then
writeinistring "settings", "AutoSave", "1", x
writeinistring "User Information", "User", userName & " " & tsSrvName & " v" & scrptVer, x
writeinistring "Directories", "Templates", "p:\PNTTEMPL", x
writeinistring "Directories", "Folder0", "p:\ACTIVE", x
writeinistring "Directories", "Folder1", "p:\Closed", x
writeinistring "Directories", "Folder4", "p:\Prospects", x
writeinistring "Directories", "Folder5", "SENTINEL", x
writeinistring "Screen Colors", "Title", "0,0,128", x
writeinistring "Screen Colors", "Label", "0,0,0", x
writeinistring "Screen Colors", "SelectedFld/Btn/Box", "0,255,255", x
writeinistring "Screen Colors", "SelectedFldData", "0,0,0", x
writeinistring "Screen Colors", "CalculatedFldData", "128,0,0", x
writeinistring "Shortcut Button Info", "SmartList", "0", x

End If
Next
If tsSrvName = "TSSRV" Then
writeinistring "Directories", "Application", profiledir + "\winpoint", "h:\windows\winpoint.ini"
writeinistring "Directories", "User", profiledir + "\winpoint\user", "h:\windows\winpoint.ini"
End If

'Work with INI files In VBS (ASP/WSH)
'v1.00
'2003 Antonin Foller, PSTRUH Software, http://www.motobit.com
'Function GetINIString(Section, KeyName, Default, FileName)
'Sub WriteINIString(Section, KeyName, Value, FileName)

Sub WriteINIString(Section, KeyName, Value, FileName)
Dim INIContents, PosSection, PosEndSection

'Get contents of the INI file As a string
INIContents = GetFile(FileName)

'Find section
PosSection = InStr(1, INIContents, "[" & Section & "]", vbTextCompare)
If PosSection>0 Then
'Section exists. Find end of section
PosEndSection = InStr(PosSection, INIContents, vbCrLf & "[")
'?Is this last section?
If PosEndSection = 0 Then PosEndSection = Len(INIContents)+1

'Separate section contents
Dim OldsContents, NewsContents, Line
Dim sKeyName, Found
OldsContents = Mid(INIContents, PosSection, PosEndSection - PosSection)
OldsContents = split(OldsContents, vbCrLf)

'Temp variable To find a Key
sKeyName = LCase(KeyName & "=")

'Enumerate section lines
For Each Line In OldsContents
If LCase(Left(Line, Len(sKeyName))) = sKeyName Then
Line = KeyName & "=" & Value
Found = True
End If
NewsContents = NewsContents & Line & vbCrLf
Next

If isempty(Found) Then
'key Not found - add it at the end of section
NewsContents = NewsContents & KeyName & "=" & Value
Else
'remove last vbCrLf - the vbCrLf is at PosEndSection
NewsContents = Left(NewsContents, Len(NewsContents) - 2)
End If

'Combine pre-section, new section And post-section data.
INIContents = Left(INIContents, PosSection-1) & _
NewsContents & Mid(INIContents, PosEndSection)
else'if PosSection>0 Then
'Section Not found. Add section data at the end of file contents.
If Right(INIContents, 2) <> vbCrLf And Len(INIContents)>0 Then
INIContents = INIContents & vbCrLf
End If
INIContents = INIContents & "[" & Section & "]" & vbCrLf & _
KeyName & "=" & Value
end if'if PosSection>0 Then
WriteFile FileName, INIContents
End Sub

Function GetINIString(Section, KeyName, Default, FileName)
Dim INIContents, PosSection, PosEndSection, sContents, Value, Found

'Get contents of the INI file As a string
INIContents = GetFile(FileName)

'Find section
PosSection = InStr(1, INIContents, "[" & Section & "]", vbTextCompare)
If PosSection>0 Then
'Section exists. Find end of section
PosEndSection = InStr(PosSection, INIContents, vbCrLf & "[")
'?Is this last section?
If PosEndSection = 0 Then PosEndSection = Len(INIContents)+1

'Separate section contents
sContents = Mid(INIContents, PosSection, PosEndSection - PosSection)

If InStr(1, sContents, vbCrLf & KeyName & "=", vbTextCompare)>0 Then
Found = True
'Separate value of a key.
Value = SeparateField(sContents, vbCrLf & KeyName & "=", vbCrLf)
End If
End If
If isempty(Found) Then Value = Default
GetINIString = Value
End Function

'Separates one field between sStart And sEnd
Function SeparateField(ByVal sFrom, ByVal sStart, ByVal sEnd)
Dim PosB: PosB = InStr(1, sFrom, sStart, 1)
If PosB > 0 Then
PosB = PosB + Len(sStart)
Dim PosE: PosE = InStr(PosB, sFrom, sEnd, 1)
If PosE = 0 Then PosE = InStr(PosB, sFrom, vbCrLf, 1)
If PosE = 0 Then PosE = Len(sFrom) + 1
SeparateField = Mid(sFrom, PosB, PosE - PosB)
End If
End Function

'File functions
Function GetFile(ByVal FileName)
Dim FS: Set FS = CreateObject("Scripting.FileSystemObject")
'Go To windows folder If full path Not specified.
If InStr(FileName, ":\") = 0 And Left (FileName,2)<>"\\" Then
FileName = FS.GetSpecialFolder(0) & "\" & FileName
End If
On Error Resume Next

GetFile = FS.OpenTextFile(FileName).ReadAll
End Function

Function WriteFile(ByVal FileName, ByVal Contents)

Dim FS: Set FS = CreateObject("Scripting.FileSystemObject")
'On Error Resume Next

'Go To windows folder If full path Not specified.
If InStr(FileName, ":\") = 0 And Left (FileName,2)<>"\\" Then
FileName = FS.GetSpecialFolder(0) & "\" & FileName
End If

Dim OutStream: Set OutStream = FS.OpenTextFile(FileName, 2, True)
OutStream.Write Contents
End Function
*********************************

Occasionally a new user has to login twice to get the scripts to run correctly (It happens once every 3 or 4 months). I haven’t really tracked it down. The beauty of this setup is that I’ve never had a problem upgrading. I just start the whole process over. Login as Admin, change user /install, install point upgrade, copy c:\winpoint to d:\zwinpoint. When a user logs in, it automatically updates them and they are off and running. The only downside to upgrading is that the user looses a couple of setting (print groups) in point. Would be pretty easy to copy them out and back in after the upgrade, but I haven't found it to be a big problem.

I’ve used these scripts in my environment for awhile without any issues. Your mileage may vary.

Hope this is helpful.

Install Point on TS

twedlake — Thu, 12 Jun 2008 11:21:10 GMT

I have a strange one for you folks.

My Citrix Server is setup with no C: but we used an M: as the root instead. This was to serve the purpose of when the clients log in, their C: is actually mapped as their C:.

Now, this creates a problem when installing point because something in the preinstall routine is looking for hardware information for C:. I haven't been able to get around it. Can someone shed some light on this issue please?

Thanks
Todd

Point 6.0b Mortgage Coach Export Windows Terminal Server 2003

ncmike — Wed, 11 Jun 2008 07:01:52 GMT

Hi All,

When trying to export a Point file to a Mortgage Coach CSV file, I am getting an application not found error from within Point for the executable called "mcimport.exe".

However the executable is in the correct folder on the C drive as well as in the root drive for each profile. I've checked permissions and they all are correct.

Does anybody have any ideas on how to fix this?

Thanks,

Mike

Citrix PDS 6

tconley — Thu, 29 May 2008 08:26:26 GMT

I am dieing here... can someone please help me get our Calyx pds 6 running over citrix? I have it installed, but when users login, they all see the same data, not their own... I just don't see a real process in the old posts end to end on what needs to be done. Can anyone help?

Where do I find the security setting in winpoint

Todd — Fri, 18 Apr 2008 15:53:05 GMT

Help

Cannot pull credit

jausband — Thu, 21 Feb 2008 07:49:38 GMT

Two days ago I had 3 servers that stopped pulling credit through Advantage. I called them and logged on their website and we can see where Point orders the credit report, but it will not import it back in.

I have reinstalled Point on those 3 severs and still cannot pull(import) the credit.

Is there any ideas on why this can be?

I have the permissions setup the same on all servers. I cannot even pull credit as a admin on those servers so I don't think it's a permission issue. As far as I can tell we didn't change anything on the servers before it stopped working.

Help Please!!

Edit: I'm running version 6.3b

Calyx 6 on TS w/ New User Index Issues

remtgAdmin — Mon, 28 Jan 2008 09:01:35 GMT

I have stumbled across another Calyx issue of late for new users that I have been adding to my TS environment. The new users added have access to the data folders (Prospect/Borrowers) but have no files shown in Loan Search results (when searches queried). The only way to open a data file is to click File -> Open File... I have tried the Rebuild Index function but that generates an error stating "Unable to Rebuild Index File. The File is in use." In addition, when I generate a new file and attempt to save the file, I receive the same error.

Does anyone have any ideas what is causing this? Currently, 7 existing users aren't experiencing troubles, only the 2 new users I have tried adding to the Calyx system.

Thanks in advance for any help or advice anyone can offer.

Calyx 6 on TS w/ PDF Convert issues

remtgAdmin — Thu, 20 Dec 2007 08:13:57 GMT

I have recently installed Calyx 6.0 on Windows Server 2003 R2 TS. I have users with custom directories for their winpoint.ini files and temp files mapped to the server storing the Calyx data files and storing the TS.Home directories. All is working in Calyx except the Calyx PDF Convert utility.

I have installed this from the TS C:\Calyx\Winpoint\PDFInstall.exe. The print device installed on the TS w/o issues and I see in the Printers & Faxes. When the users try to Print to Email, they receive two errors:

Printer not activated error code -41 and

AutoWord
Windows cannot print due to a problem with the current printer setup

Does anyone know of this issue and have any ideas or direction at where I could look to resolve this?

Thank you in advance!

Has anyone successfully installed 6.0 on TS

jayc — Mon, 20 Aug 2007 06:44:16 GMT

We are about to upgrade from v5.4 to 6.0 on a TS. Has anyone been able to do this?

Setup within Citrix

jpblock82 — Tue, 06 Nov 2007 12:51:41 GMT

I could really use some help with getting Point 6 setup on our Citrix Web-Interface using PNAgent. I've created a few test users. We have a "Home" directory on the server and within there, all our users. I've pointed a test users Home Path within AD to U: and then that users folder. I then login to the web-interface with that user, and open up Point. I see that i creates a folder called "windows" and within that there is a winpoint.ini file. What do I need to do to this file so that the user will have all their point files directed to only their folder?? What do I need to do that will allow the Processors access this folder as well?? Please help...I need to get this working ASAP. Thanks!!!

INI Files

Idahobusinesstech — Wed, 31 Oct 2007 15:06:03 GMT

I have custom INI files for all my remote users, but peridically these files seem to revert back to their defaults and I have to modify all the directory paths again. I see most people copy or create these files during user logon. Is that necessary?

Running Into User Problems - Please Help!

BrandonThomas46 — Mon, 22 Oct 2007 11:23:00 GMT

I'm currently running Point 5.3 in a Citrix environment and I'm frequently running in to problems across the board for my user community. I have 15 data folders and roughly 50 remote users. The users have an .ini file that distinguishes what data folders they have access to.

Once a user logs in to Point, without fail, within 5-15 minutes the user will click search for locate files and be given files that are not in the data folder they are searching and in some instances that they don't have access to based on the .ini file. Sometimes that phrase "invalid argument was encountered" will appear, but most of the time there is no error message. My users have to log in and out of Point every 5-15 minutes to get any work done. Very inefficient!

Any ideas?

Published application in citrix

ccmc — Sat, 25 Aug 2007 01:52:57 GMT

Has someone published just the application (Point) in a Citrix environment by running the app on the ts server and saving all of the user specific settings ie DU LP etc. in the user specific winpoint folder. All of these posts look like the winpoint dir is getting copied to each users tsprofile and then running the app off of that users desktop with the shortcut pointing to each individual users winpoint.exe in the profile, is that correct?

Is there a way to just publish the app and have individual logins and pw for the venders be saved?

Point Version 6

Idahobusinesstech — Thu, 09 Aug 2007 09:42:43 GMT

We just received Point Version 6. Has anyone installed this and used it with Terminal Service yet? I know we had some issues with the latest version 5 that made us roll back. Just wanted to get some feedback before I jumped into the upgrade :)

5.4 Data folder problems during TS sessions - help!

itsupportpros — Thu, 27 Sep 2007 17:41:39 GMT

I am having a peculiar problemusing 5.4 in a network using TS on a 2K3 server... I have about 44 remote users, averaging about 5-10 sessions on the server. When they change data folders, and click the Search button, Point will often (maybe 50% of the time) show the loans from the folder they just left, rather than the folder they just switched to. People are freaked out thinking loans are lost, misplaced, etc.. We just set this thing up last week, and this has become a huge problem. Additionally, the PCF function does not work on the Terminal Server, the arrow just changes to an hourglass and then the process just kind of dies out.Print to PDF function is also giving errors... Not having worked with Point in this environment prior to now, I'm kind of running blind. Any help would be appreciated!

Ed

Here is my Winpoint.ini file:

[User Information]
User=admin
Company=Signature Funding
Serial=xxx-xxx-xxxx
Serial+=xxxxxxxxxxxxx
[Directories]
Folder0=F:\VALLEY VISTA
Folder1=F:\HOME LOAN CENTER
Application=C:\WINPOINT
Templates=f:\PNTTEMPL
User=C:\WINPOINT\user
Folder2=F:\SIGNATURE FUNDING-KEARNY MESA
Folder3=F:\MORTGAGE PEOPLE-VISTA
Folder4=F:\CORPORATE
Folder5=F:\WESTERN THRIFT
Folder6=F:\PNTDATA
Folder7=SENTINEL
Folder8=SENTINEL
Folder9=SENTINEL
Folder10=SENTINEL
Folder11=SENTINEL
Folder12=SENTINEL
Folder13=SENTINEL
Folder14=SENTINEL
Folder15=SENTINEL
Folder16=SENTINEL
Folder17=SENTINEL
Folder18=SENTINEL
Folder19=SENTINEL
Folder20=SENTINEL
[Program Version]
ConfigServer=0
Program=Point
Version=5.4
Build=855
Source=E:\
[Settings]
PLN=1
DATA_FOLDER_MGR=1
PPP=1
ClassName=Afx:00400000:8:00010003:00000000:004B0071
AutoSave=1
[Point Size Info]
Max=1
Top=0
Left=0
Bottom=600
Right=800
[Zip Code Options]
ZipCodeOnOff=1
ZipCodeCaps=1
[DocumentBrowser]
Top=0
Bottom=436
Left=0
Right=692
[Shortcut Button Info]
SmartList=0
Scrollbar=1
[Recent File List]
File1=F:\VALLEY VISTA\PROSPECT\VENERACION.prs
File2=F:\VALLEY VISTA\PROSPECT\20709029.PRS
File3=F:\SIGNATURE FUNDING-KEARNY MESA\BORROWER\70709014.BRW
File4=F:\SIGNATURE FUNDING-KEARNY MESA\PROSPECT\CABRERA.PRS
File5=F:\VALLEY VISTA\PROSPECT\KRAMER.PRS
File6=F:\VALLEY VISTA\PROSPECT\Quinlan.PRS
File7=F:\HOME LOAN CENTER\PROSPECT\KRAMER.prs
File8=F:\VALLEY VISTA\BORROWER\20709031.BRW
File9=F:\VALLEY VISTA\BORROWER\50708007.BRW

Background color issues!

isupport — Tue, 25 Sep 2007 13:26:39 GMT

When we upgraded to Point 6 on our TS servers, which are w2k servers users are experiencing many, many headaches. The software installed fine and everything upgraded perfectly, except that the background color of Point appears to have changed and it's causing serious issues for our staff. W2k TS is limited to 256 colors, so the background has always been a little strange, but the new version of Point makes it difficult to use.

We've tried working with all the color settings under Utilities, but nothing helps. Any help would be greatly appreciated.

An example of the issue is attached.

Custom Screens/Fields

Gary.Burchfield — Wed, 26 Sep 2007 08:08:38 GMT

I am running Point v6 in a Citrix environment. After opening any loan file users are unable to see any custom screens/fields when accessing "Forms" > "Custom Screens/Fields". I AM able to see the Custom Screens/Fields defined logged in using an account with Active Directory administrator privs. Each user has a winpoint.ini file located in their respective Windows directory. Thinking that I may have a winpoint.ini problem I copied my own winpoint.ini to a test account, but experience the same problem. I have also added the group "Everyone" with full privs to the WINPOINT share permissions as well as security permissions. I would appreciate any input as I have reached a brick wall at this point!!

Emailing from 6.0 using Groupwise on a TS

travism01 — Thu, 06 Sep 2007 09:07:23 GMT

I've got a terminal server setup that about 8 users access. They can save documents as pdf files with no problem but you cannot send them directly out of Point..We are currently running Groupwise and most of the posts are conerning outlook..anytime a file is emailed I get an windows messaging error and then a point error message stating that an unexpected error has occured and then it doesn't email....anyone else having a similar problem??

Reports Not pulling in Point 6.0

BetaFisch — Wed, 01 Aug 2007 19:57:38 GMT

[quote][b]Hewissa (8/1/2007)[/b][hr]Reports are not able to be pulled from point. Is this corrected in 6.0? If not any ideas as to why this might be happening?

Also, is 6.0 supported on Citrix or Terminal Server?

Thanks

Hewissa[/quote]

Moved topic to new thread.

Calyx 5.2 on T.S. users get logged off

D&Kenterprise — Thu, 23 Aug 2007 08:41:44 GMT

Running Calyx 5.2 on the T.S. Someone elses username appears on the login screen after logging out and with only a few users they will get logged out when someone else logs in, even though they have a different account. I have re-created the accounts to see if that would help however the problem persists.

TS Upgrade to v6.0

Katiegms — Tue, 21 Aug 2007 06:24:10 GMT

Anyone have any luck? I'm running the installer but its not seeing my previous installation so its acting like it wants to do a new install. Should I just select typical and let it install to the same location?

Point 5.4 in Citrix without coping entire winpoint dir

ccmc — Wed, 15 Aug 2007 15:27:11 GMT

Is it possible to use Point 5.4 in a Citrix environment without having to copy the entire winpoint dir to every users profile? All of the posts that I have seen seem to elude to the fact that you have to in order to have individual settings for each user, ie FannieMae, FreddieMac, Credit stay persistent and not have to enter them each time that you need them. Is this correct or is there another way to do this?

Installing Point as PDS Client on TS

dkutchen — Mon, 23 Jul 2007 10:52:11 GMT

I am setting up PDS client on a TS. The reason for this is that we use another program (PushMX) that piggybacks on Point to track the loan process. There is no remote access to this program other than via TS.

I've been reading a lot of posts here and am getting confused. The problem is that it is hard to distinguish a difference between proper setup for standard Point installations on a TS and for PDS clients on a TS. 90% of the problems associated with the TS seem to be the "Winpoint.ini" file and the "Work" folder.

What should the Winpoint.ini look like when using PDS? Seems to me that using the "User=UserAppDataPath" parameter works. What problems are associated with this?

As for the Temporary= portion of the Winpoint.ini, I don't have this even listed. Here is my winpoint.ini file. What should I be changing? My main concern is that the users will all be using the same Work folder. Are my worries justified?

Directories]
Folder0=SENTINEL
Application=C:\WINPOINT
Templates=C:\PNTTEMPL
User=UserAppDataPath
Folder1=SENTINEL
[PDS]
Enable=1
WebService=https://xxxxxxxxxxxxxx.com/service
SecurityKey=xxxxxxxxxxxxxxxxxx
[Program Version]
ConfigServer=0
Count=8
Source=\\vit002\D
Program=Point
Version=5.4a
Build=856
[User Information]
User=Network User
Company=Strategic Capital Mortgage
Serial=xxx-xxxx-xxx
Serial+=xxxxxxxxxxxxxxxxxxxx
GUID=478B5B92-16E6-4C9A-8E9E-AFA28F6172F5
[Settings]
PLN=1
DATA_FOLDER_MGR=1
PPP=1
ClassName=Afx:00400000:8:00010003:00000000:001A014D
[Point Size Info]
Max=1
Top=0
Left=0
Bottom=600
Right=800

TS User connection help

teamfs — Thu, 12 Jul 2007 10:50:03 GMT

We are running TS and I am trying to connect one users folders to another user so they read eachother. They work on the same files and need changes made in point to reflect in the other users account. I am not sure how to set this up in TS as it only needs to be done for these two users not everyone.

PLEASE HELP!!!

TS installation and email problem

bfladmin — Wed, 18 Apr 2007 10:39:30 GMT

Hello,

We are preparing to install 5.4 in a WS 03 TS.

The guide here was from 2005, does it still apply or are there any new steps or procedures to follow?

Also, when emailing from Point, we get an error message. I believe this is due to having Outlook 2003 and Exchange and Point on the same server. Has anyone found a solution for this?

Thank You

Error Running Reports on TS Setup Using the Directions In This Forum

AVI.S — Mon, 09 Jul 2007 06:39:50 GMT

Hi,

I used the procedure detailed in this forum to setup my TS with point. Everything works fine except for two things.

First is the fact that however many people are logged in, you always see the last file searched for by any logged in user, no idea how to get around that. (example: I'm working on a file, I close that file and I see the files and the search word that the last person used to find what they were looking for)

Second problem, is that whenever I try to generate a report I get the following error: "External Component Has Thrown An Exception". And that's it.

Not sure if it helps, below is the winpoint ini file in each users folder:

Program=Point
Version=5.2
Build=744
[Settings]
ClassName=Afx:00400000:8:00010003:00000000:000101AD
[Directories]
User=UserAppDataPath
Folder0=C:\PNTDATA
Folder1=C:\PROCESSING
Folder2=SENTINEL
Templates=C:\PNTTEMPL
[Point Size Info]
Max=1
Top=0
Left=0
Bottom=600
Right=800
[Recent File List]
File1=C:\PNTDATA\PROSPECT\aaaaaa.prs

Please let me know if you can help me.

Thanks,

Avi

Users sessions freezing in calyx point on windows 2000 citrix xp environment

jrojek@firstambank.com — Fri, 06 Jul 2007 13:26:46 GMT

We are running citrix xp on windows 2000 SP4 boxes. My users freeze up while in point every once in a while and lock accounts. Even after rebooting the server they can't get into the account. It times out after about a day and they are able to get back into that account. So how do I get it to not freeze them up?

Starting from scratch...

hewissa — Thu, 17 May 2007 17:13:30 GMT

Hi everyone,

I am new to Point. My client has 5.4 and PDS. I have been at this for 3 days now and am seeking your help.

I have tried to piece together all the topics and supsequent posts and am now finding myself truely confused. Point has been installed and reinstalled 3 times.

I am seeking clarification to get me on the right track.

I truely appologize if I am re-inventing the wheel...

I have installed Point on a 2k3 TS/Citrix server. Point is installed on the E:\. Windows , Docs and Settings is on the C:\ drive.

I have modified two lines in the winpoint.ini in the C:\Windows folder - User=UserAppDataPath and Temporary=UserAppDataPath.

Here is my .ini

[User Information]
User=System Administrator
Company=******
Serial=******
Serial+=******
[Directories]
Folder0=e:\PNTDATA
Folder1=SENTINEL
Application=E:\WINPOINT
Templates=E:\PNTTEMPL
User=UserAppDataPath
Temporary=UserAppDataPath
[Program Version]
ConfigServer=0
Program=Point
Version=5.4
Build=855
Source=E:\Utility\Technical Data\Point 5.4\Point (D)
[Settings]
PLN=1
DATA_FOLDER_MGR=1
PPP=1

There is no folder redirection or funky login scripts - just drive mappings to common share folders.

PDS is configured through the Admin account which I used to install Point.

Point only works for the Administrator account.

From here, what must I do?

I appreciate your feed back and patience.

Hewissa

Citrix - Emailing forms

nbrooks — Thu, 15 Mar 2007 09:51:05 GMT

Our company is trying to decide whether or not to purchase Citrix and are currently running it in a test environment. The only problem we are having is emailing forms from Point. The error message I receive when trying to email a form is "Failed to create D:\USERS\NBROOKS\WINPOINT\WORK\Forms(Letter).pdf". I click ok and an empty Outlook window opens with no attachment. I can, however, select the "Save as PDF File" option from the print window and it works. Also, I can email the Point data file just fine.

We are trying to use published applications, not desktops on Presentation Server 4.0 and 4.5. Currently the two applications we have published are Point 5.4 and Outlook 2003. Each user on the Citrix server has a separate Winpoint folder and winpoint.ini. Outlook works great by itself so I've ruled that out as a cause of the problem. I can email forms if I run Point within a published desktop, but I do not want to go that way if at all possible.

Also, I have checked Amyuni's forums and they don't really have much regarding Point.

Any help would be greatly appreciated!

-Nate

Point on Windows Server 2003 R2 64-bit as Terminal Server?

Kalen Krueger — Tue, 05 Jun 2007 17:26:20 GMT

I support a client who has been running Point on their Windows 2000 server with Citrix Metaframe XP for several years, and it's time to upgrade. I recently (about 4-5 months ago) started supporting them, so am somewhat familiar with the issues surrounding running it in a terminal server environment. I have a couple of questions, and would like to get some feedback.

1. Do I really need Citrix? Their environment is pretty simple... 20-30 users tops, Office 2003 or 2007 on the server itself, with Point being the main app outside that.

2. Can Calyx Point be run on Windows Server 2003 R2 64-bit?

Any insight, advice, etc... would be helpful. Thanks!

Help file issues

sjeffries — Tue, 29 May 2007 12:58:32 GMT

After upgrading to 5.4 and getting it stable, I am not able to get the contextual help to work properly. The help files are all there, and they will open without issue, but when I click on something within the application that should bring up the contextual help, I get a message box titled "Help Error". In the body of the box is a message "No help file linked".

After reading some other help related posts I made sure that the paths to the help files were in the trusted sites for HTML Help, and also applied the Microsoft help patch.

After all of that there is still no joy. Anybody have a thought?

Thanks

-S:w00t:

Point 5.4a on Windows Server 2003 SP2 Problems?

Nick — Tue, 22 May 2007 07:08:50 GMT

Anyone encountered any problems running Point on Server 2003 SP2? I've only done limited "real world" testing, but so far no hiccups. Didn't see any comments (good or bad) about this from anyone else on the boards...

Custom forms omitted when emailed from Terminal Server (but all forms can print)

JohnBuell — Wed, 07 Mar 2007 08:42:27 GMT

I recently had to do a bit of "wrestling" with a Windows Server 2003 Terminal Server and get printer redirection to make itself available again. With that working, and Point updated to version 5.4 (and I've made a mental note of adding the UserAppDataPath to the winpoint.ini when I get a moment), our terminal server users CAN print all of the forms, form groups and packages, including custom forms, to their local printer. Where we had a problem before the printer redirection started to fail was with the ability to e-mail a complete loan package, including custom forms. They're simply not being made as part of the PDF files that get e-mailed.

I had had a look at the Amyuni driver file/reinstall notes (KB 274), but this only seemed to cause more problems, not less. And we're still having trouble with the e-mail part. Does anyone have any suggestions? Is there some place where I might be missing a permissions setting?

v 5.4 on TS accessing a PDS

bfladmin — Tue, 15 May 2007 13:01:52 GMT

I installed 5.4 on a ts 2003 and this accesses the files on an outside hosted PDS.

I installed Point on C: and copied Winpoint on D: as well.

I then copied the winpoint directory to C:\Documents and Settings\Default User\winpoint directory

Users can log on, but it has some bugs like, even though they have the same permissions, one user can delete files on Point and another keeps getting an error statting that the file is in use and reserved by himself, and won't allow him to delete the file.

When we email Point Files some users recieve an error reading "System.UnauthorizedAccessException: Access to the path "UserAppDataPath\Temp\PCF_05-15-2007 16-06-08-7031250.pcf" is denied"

I have never used Point before, so all of this is very confusing.

This is what the winpoint.ini file reads

[User Information]
User=Best Florida Mortgage
Company=Best Florida Mortgage
Serial=529-7453-0000
Serial+=xxxxxxxxxxxxxxxxxxxx
GUID=xxxxxxxxxxxxxxxxxxxxxxxx
[Directories]
Folder0=C:\PNTDATA
Folder1=SENTINEL
Application=C:\WINPOINT
Templates=C:\PNTTEMPL
Temporary=c:\WINPOINT\work
User=UserAppDataPath
[Program Version]
ConfigServer=0
Program=Point
Version=5.4
Build=855
Source=E:\
[Settings]
PLN=1
DATA_FOLDER_MGR=1
PPP=1
ClassName=Afx:00400000:8:00010003:00000000:000400B9
[Point Size Info]
Max=1
Top=0
Left=0
Bottom=600
Right=800
[PDS]
Enable=1
WebService=https://pds6.orlandotechworks.net/service
SecurityKey=xxxxxxxxxxxxxxxxxxxxxx [DocumentBrowser]
Top=126
Bottom=562
Left=23
Right=715

Please, any help is appreciated

Point 5.4a and TS, trying to reduce # of files in users profiles

sjeffries — Wed, 09 May 2007 19:33:21 GMT

Ok, I have been reading and reading on all of the posts to the message boards and while my issues are similar, they do not seem to be quite the same as the others so I am hoping that someone can shed some light on this for me.

I have a Terminal Server farm and am using roaming profiles for users so that I can dynamically distribute the user load. This is working great except for a few issues.

Due to the number of files in each users profile it generally takes quite some time for the user to get logged in as the roaming profile is compared to the last logged in profile for the user, and Point is a huge issue due to the number of files that are required to be in each users profile.

That said, I have tried to reduce the number of files in each users profile by only copying in the EMBDinterface, PCL, SCR, Tables, User, and Work folders and associated files beneath those folders. While this did improve logon performance none of my users could print custom forms or use the native PDF conversion tools in Point. The PDF conversion would throw errors, and the custom forms would just not print, and would not even throw an error.

Eventually I found that if I copied the loose files from the C:\Winpoint folder to the users point folder in their profile all problems went away.

Is there any way I can get this to work without having all of those loose files in the root of the point directory?

Thanks,

-Steve :crazy: