Calyx Software Message Board / Calyx Point / Citrix / Terminal Server

All forms except custom forms work in Terminal Server ??

dlebaron — Wed, 03 Mar 2010 15:58:51 GMT

All forms exccept custom forms print\work in Terminal Server ?? The custom forms are mapping over for the user to choose, but when a user attempts to print a custom form, the program crashes with an error: faulting module mscorwks.dll, version 2.0.50727.4200

Any thoughts?

Does PDS 7.2 work in Terminal Services ?

dlebaron — Wed, 03 Mar 2010 01:10:08 GMT

We ran point in the standard edition in terminal services without any issue, but since then have brought up a dedicated IIS\PDS server and a terminal server for the client side app. Issues we are having are with the custom forms, print groups not showing up for users. Does or has anyone sucessfully gotten point to work on PDS 7.2 in a Windows Server 2008 Terminal Server. If you have any help around setup and users profile would be great.

faulting module mscorwks.dll, version 2.0.50727.4200 in Server 2008 Terminal Server ??

dlebaron — Mon, 01 Mar 2010 23:14:44 GMT

I hav esome user that can login to point, other users get the following error. They are all loggining intot he same terminal server:

Any idea what is causing this?

Faulting application Winpoint.exe, version 7.2.1147.1217, time stamp 0x4b2ada46, faulting module mscorwks.dll, version 2.0.50727.4200, time stamp 0x4a9ee474, exception code 0xc0000409, fault offset 0x0025a8a6, process id 0xf04, application start time 0x01cab9bb09f8af87.

Problem signature:

Problem Event Name: BEX

Application Name: Winpoint.exe

Application Version: 7.2.1147.1217

Application Timestamp: 4b2ada46

Fault Module Name: mscorwks.dll

Fault Module Version: 2.0.50727.4200

Fault Module Timestamp: 4a9ee474

Exception Offset: 0025a8a6

Exception Code: c0000409

Exception Data: 00000000

OS Version: 6.0.6002.2.2.0.18.10

Locale ID: 1033

Additional Information 1: aaea

Additional Information 2: 2af77a95d22aa7d5d44d8fc50217d6e8

Additional Information 3: e4fc

Additional Information 4: 5bec9e67fcaa1176feba155546d76193

Read our privacy statement:

http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Calyx Slow Refresh/Delay Typing in Citrix

eazeaz — Wed, 24 Feb 2010 11:20:54 GMT

We have calyx running on a xenapp 4.5 server running 2003 server. The typing seems delayed and refreshes/scrolling seems slow. There are no network issues, and all other published applications on this server run fine. There are no resource issues with the machine.

We were unable to move Calyx to our nicer 2008 xenapp 5 servers because of constant lockups, etc with the amyuni pdf driver. Amyuni says they dont support 2008 server with the version of their driver calyx is still using.

long story short, does anyone else notice slowness on screen refreshes and/or typing delays with calyx in citrix? Anyone found a way to get Calyx to run on 2008 x64 xenapp servers without locking up constantly (and yes I have read ALL the documents about changing port names, and permissions, etc)? Are there any adjustments to calyx that can be made to limit screen drawing, or increase performance?

It really seems a shame that we can type faster than the program can display the text..........

we are at sub 1ms network times on the local LAN, no wan involved. Changing color depth, speedscreen options, etc have little/no effect.

Citrix PDS users losing files all a sudden

aesmith — Mon, 01 Feb 2010 10:25:59 GMT

Over the past two weeks we have had helpdesk calls that files are missing after being created or moved to another folder. We do not see these in the temp directory, the database or our back ups. Please help so we can recover the files and not have anymore issues like this.

Point 7.2SP1 Crashing across multiple servers 0xC000005

tim0 — Tue, 26 Jan 2010 23:12:38 GMT

We have a few TS boxes that have been running stable for years. Having run with many previous point updates. Although I generally wait for new versions to weed out the bugs. The most recent [forced] regulatory update to Point 7.2SP1 has caused issues though with users crashing in Point regularly. I have tested various things to rectify. From replacing MFC90.DLL's with a lesser versions. Wiping the \Application Data\Calyx folders, Running users with elevated permissions as Power User {in test mode}. All of these still result in crashes. Even as a full blown Admin it crashes, just not as often. Has anyone using terminal services or local PC installs of 7.2SP1 seen this happen?

There is one crash that I can force: When logged on as a standard 'test' user then running Point. I then wait..wait..wait at the Point login box, and just don't sign in. Within 60-90 seconds it will crash with the following error. [img]http://www.legacyg.com/info/pointerrors.jpg[/img]

I can reproduce this error all day long, except as full Admin. Admin level errors are more sporadic, but have experienced them myself while changing Company Defaults, and Loan Rep lists.

Also the only other software packages that have changed recently in the last 3-4 weeks are Adobe Reader 9.2, DelMar DataTrac client 9.2, and various windows updates.

If you have any insight I would appreciate it.

Thanks

Save as PDF to local machine, Freeze

CTS — Mon, 11 Jan 2010 13:01:56 GMT

Encountering an issue when trying to "Save as PDF" and save to the local workstation, rather than the terminal server. Local drive redirection/mapping is enabled so the "Save As.." box shows C on TSClient, etc. However, when trying to save the file, Point hangs for ~8 minutes before the process completes. The strange thing is that the file appears in the save location almost immediately and can be opened but after 8 minutes the file size changes slightly.

Example:

New loan file, Save as PDF Loan Application - All Pages, point to C on TSClient.
File size immediately after = 24.8k
File size after 8 minutes = 24.6k

This happens with any form, custom or regular and as I mentioned above, I can save and open the file within seconds and view what appears to be a complete form but Point continues to hang there. Saving as PDF to the local TS works fine, and printing to local machine printers works fine. I can even print to PDF and save to the local machine without any problems. Windows firewall is off on both sides, removed AV for testing purposes, etc. Exporting (FNM, etc) to the local machine works flawlessly.

Any thoughts?

Thanks in advance.

Point 7.2 unable to view credit report

criticlspoke — Wed, 16 Dec 2009 21:58:07 GMT

On 2003 Server, TS users are able to pull credit, but unable to view the credit report. There is no error, but the report does not pop up. Logged in as an administrator, I am able to view the report. I am hoping someone else has experienced this and might point me in a direction.

Point 7.2 Reports Blank on Clients PCs, work on TS

jingram — Fri, 27 Nov 2009 18:01:19 GMT

Anybody else done the upgrade to 7.2 and encounter this? They were working fine with the 7.1 release.

Cannot update User

falcon101 — Wed, 19 Apr 2006 08:41:59 GMT

Firs of all just wanted to say that this is Very informative and helpful board that has helped us alot in our POINT on TERMINAL Server issues. Thanks.

We have user logging into point from remote offices through terminal server. It has been a bitter/sweet experience as we had some postives and negatives. I will post with more quetions later but this is odd problem we are facing now:

Whenever I (administrator) log into the server (locally) and try to update/modify a user's permission i am starting to get the following message box:

USER UPDATE ERROR

Error Updating user information

I have rebooted the server thinking it just a glitch but no good. Now we have not tried to recreate the user and try but anyone knows whats going on? This is another one of the FRUSTRATING issues we are facing with POINT on Terminal Server.

Thanks in Advance.

Point 7.1

Eastown Tech — Thu, 17 Sep 2009 11:11:42 GMT

Has anyone successfully upgraded to 7.1 on TS 2003 yet? After the 7.0 upgrade, I'm a little hesitant to throw it into production without hearing a happy tale of triumph.

Multiple borrower info in PDF form output to email

aesmith — Tue, 27 Oct 2009 11:43:50 GMT

We are testing Calyx for Citrix implementation. We have test users that had several occurences when information from a borrower from a separate branch would appear in the PDF form that was generated by an agent. Test environment utilizes Published Desktop, from which the user launches the Point 7.0 application.

About the problem:

User was in a loan in the XXX1 Sales branch folder in Point. She wanted to email the GFE to a realtor, so she went into the print screen, selected the GFE and saved it as a PDF. Then she attached the PDF in an email. There were DU findings in the attachment with the GFE for a different borrower from a COMPLETELY different branch. I have seen this thread in a different forum, but we are talking here about a multiuser environment and a borrower from a different branch...

http://messageboard.calyxsupport.com/Topic9416-8-1.aspx

Any help would be greatly appreciated. This is a confidentiality issue, so we would like to resolve this.

Custom Forms are empty for TS clients only

Bridgeworks — Tue, 06 Oct 2009 17:57:36 GMT

Hello Everyone, I am looking for a reason or better yet a solution on getting our cutom forms to show in our TS client.

MS server 2003 sbs running exchange, and acting as DC for domain. Point is installed on another 2003 server (standard) and network client install was done using admin login.

two screen shots, same user, 1 local and one on TS

Winpoint.INI issue resolved in Point 7.0 SP1

BT — Wed, 12 Aug 2009 11:01:05 GMT

There are many of you who have e-mailed me for the Winpoint.INI fix. The symptom is after you install Point 7.0, it no longer reads from the INI file in the user's Windows folder. This issue was resolved in Point 7.0 SP1 and can be downloaded from the Calyx Support home page. Thank you to all of the users on the forum who assisted me in testing and finding the root cause to this issue.

Best regards,

Bryan

Requesting credit locks up Citrix session

todrescher — Mon, 10 Aug 2009 21:00:50 GMT

Requesting credit in Point will lock up the Citrix session completely, requiring it to be logged off from the admin console.
The credit request actually goes through, and when the user is able to get back in to Point they are then able to manually populate the required fields through Point.
Event log displays nothing out of the ordinary.

I saw what sounded like a similar error in this forum which mentioned that EVERYONE should have write access to the C:\WINPOINT directory, so I tried that and it made no difference.

As noted above, the only server we are having this problem on (we're currently using 3) is running Citrix XenApp on Windows 2008 server 64bit. Point version is 7.0.

Point Administrator - 7.0

Eastown Tech — Wed, 06 May 2009 09:14:31 GMT

Hey guys - Thanks for the update for 7.0. Worked like a charm in my 2003, load balanced, dual Citrix environment. I'm finding, though, that Point administrator is no longer able to pull a folder list for individual users since the update. I'm guessing it too is pulling from the \windows\winpoint.ini file because when I edit under any user's account, it updates the windows file and not the profile version.

Is anyone else running Server 2003 seeing that behavior?

Point 7.0 sp1 causes pcf.exe to stop working

Originalit — Fri, 17 Jul 2009 17:35:50 GMT

Citrix: each user has winpoint.ini in their home directory of H:\. H:\windows\winpoint.ini.

Each user's winpoint.ini has the application=m:\winpoint.(one winpoint folder on the server)

Problem is:

When the update to 7.0 was performed and service pack installed, the pcf.exe does not work. The following error occurs:

PCF Error
Task Update Error:
Unable to update task list. No task information found.

The error occurs after you enter the password from opening pcf.exe. > Click Copy > The above error occurs.

If I reinstall Point 7.0 with no updates, the pcf.exe works perfect and they can copy files. However, 7.0 has the problem with the winpoint.in not reading from the users home directory.

So when we updated to 7.0 sp1 again, lo and behold, the winpoint.ini works good from the H drive but the pcf.exe files don't work again.

Can't resolve. Any suggesstions are greatly appreciated.

Requesting Credit with Point on a Terminal Server

baiju — Wed, 24 Jun 2009 19:58:10 GMT

I support an office where they run Point on a Terminal Server. Everything is working except that the users cannot request credit. I as the administrator/person who installed point can request credit. I tried making one of the users an administrator and that did not resolve the issue. I was wondering if there is some sort of setting to point the other users to where the credit files are at.

The error I get is "Failed to get Credit Provider List. Please re-install Point"

Any help is appreciated.

Blank PDF when run credit

jausband — Fri, 03 Jul 2009 13:23:49 GMT

I've upgraded from 6.2b to 7.0SP1.

When users pull credit through Advantage they are getting a blank PDF screen after it populates. I read on here that its a known issue and should be resolved with SP1.

What's weird is I can view some credit reports when I go to 'Services, Credit Reports, and View Credit' but not all of them. I can with version 6.2b. Also the ones that I can view in 7.0sp1 come up in explorer and the ones that I can't just open another window in Point.

Is there something else I can check on this? Running the dreaded Terminal Server Windows 2003.

Thanks

Easy Instructions for installing point on Terminal Server

pausco2007 — Fri, 03 Apr 2009 07:58:09 GMT

The above pinned Step by Step instructions are great, but i have created a little or maybe even a lot easier way of doing this. The following is how I installed and configured Point 7.0 and 6.2 on terminal server 2008. This should work for Server 2003 also.

1. I typically create an account on the domain named "Setup" I install all programs under this account and then copy this account's profile to the default user profile. For Server 2003 it is C:\Documents and Settings\Default User and for Server 2008 it is C:\Users\Default

2. I setup the terminal server, get updates, join it to the domain, install all other applications get their updates etc. I leave Calyx Point for last.

3.Install Calyx Point under the Setup account. I configure point using Point Administrator. All this program does is modifies the WinPoint.ini file under C:\Windows\ Once I have point configured exactly the way I want it, I log off Setup and then login under administrator and then copy over Setup's profile to the default profile.

So far this should be very easy.

4. I create a VBS login script and a .bat script for the users that are going to use the Terminal Server. Below is my login script. I X'd out some things that are private to my organization.

This is the VBS Script. This should be run first. At the end it will call and run the .bat file that is named: move.bat

Option explicit
on error resume next

dim objFSO, objFile, objShell, objNetwork01, oShell, WSHShell, UserName, Profile
dim System

Set objNetwork01 = CreateObject("WScript.Network")
Set objFSO = CreateObject("Scripting.FileSystemObject")
Set oShell = CreateObject("WScript.Shell")
Set WSHShell = CreateObject("Wscript.Shell")

UserName = oShell.ExpandEnvironmentStrings("%UserName%")
Profile = oShell.ExpandEnvironmentStrings("%Userprofile%")

Set objFile = objFSO.CreateFolder (profile + "\AppData\Local\VirtualStore")
Set objFile = objFSO.CreateFolder (profile + "\AppData\Local\VirtualStore\Windows")
Set objFile = objFSO.CreateTextFile (profile + "\AppData\Local\VirtualStore\Windows\Winpoint.txt")
objFile.WriteLine("[User Information]")
objFile.WriteLine("Company=Ace Lending LLC")
objFile.WriteLine("Serial=XXX-XXXX-XXXXX")
objFile.WriteLine("User=Windows User")
objFile.WriteLine("GUID=Yours goes here")
objFile.WriteLine("Serial+=Yours goes here")
objFile.WriteLine("[Program Version]")
objFile.WriteLine("Build=1043")
objFile.WriteLine("ConfigServer=0")
objFile.WriteLine("Program=Point")
objFile.WriteLine("Source=C:\Utils\Client\")
objFile.WriteLine("Version=7.0")
objFile.WriteLine("[Settings]")
objFile.WriteLine("DATA_FOLDER_MGR=1")
objFile.WriteLine("LastDLLRegister=1043")
objFile.WriteLine("ClassName=Afx:00400000:8:00010003:00000000:002700FD")
objFile.WriteLine("[PDS]")
objFile.WriteLine("Enable=1")
objFile.WriteLine("SecurityKey=Yours goes here")
objFile.WriteLine("WebService=Yours goes here")
objFile.WriteLine("[Directories]")
objFile.WriteLine("Application=C:\WINPOINT\")
objFile.WriteLine("Templates=C:\PNTTEMPL\")
objFile.WriteLine("Folder0=C:\PNTDATA\")
objFile.WriteLine("Folder1=SENTINEL")
objFile.WriteLine("Temporary=" & profile & "\AppData\Roaming\Calyx Software\Point\Work")
objFile.WriteLine("[Point Size Info]")
objFile.WriteLine("Max=1")
objFile.WriteLine("Top=0")
objFile.WriteLine("Left=0")
objFile.WriteLine("Bottom=600")
objFile.WriteLine("Right=800")
objFile.Close
WSHShell.Run ("\\acelendingllc.internal\sysvol\acelendingllc.com\scripts\move.bat")
WScript.Quit

What this VBS Script does is creates a file named WinPoint.txt It creates a text file because this script will not write to an .ini file. The move.bat script simply renames WinPoint.txt to WinPoint.ini so that Point can get is configuration parameters.

If you look the VBS script will create this winpoint file for each and every user that logs in and create it under their user profile. This needs to be done because of how Terminal Services operates. The user can not directly access certain files in the C:\Windows directory. So the terminal server will create these files under a temp directory in the users profile. If the winpoint file does exist when point is launched it will create a blank one with no settings. The above VBS Script will create the winpoint file with the settings the user needs.

Now how did I come up with the values for the winpoint file that is created under each users profile. Do you remember when I was logged in as setup and run point administrator? and configured it? This like I said above modifies the C:\Windows\WinPoint.ini file. This is where I copied values for up above. If you do that, your Terminal server should be able to run point with out any problems.

I saved this script as pointinstall.vbs in the sysvol and then the scripts folder directory of the domain and then used group policy to apply the script to the users who will be using the terminal server.

The last part is the move.bat which will also sit in the sysvol directory in the scripts folder for the domain. The code for move.bat is:

C:
cd %userprofile%
cd AppData
cd Local
cd VirtualStore
cd Windows
move Winpoint.txt Winpoint.ini

I hope this helps. If anyone needs any further assistance I would be more than happy to help. You need you may email me directly at scottp@acelendingllc.com I would prefer posting a response to this thread so that everyone else can see what issues may arise.

Any Issues with 6.2b install?

jwatson — Wed, 14 Jan 2009 08:53:50 GMT

Hello, I have Calyx point set up in a TS environment. Last update 6.2a blew away my individual user's folder settings. Thank goodness for backups. Was able to re-paste back in user settings. Question - Anyone installed this yet? Are there any issues with this update? thank you!

Cant view new data folders for users logged into Terminal server

robhawker — Wed, 04 Feb 2009 12:56:37 GMT

I am working with point 5.3 on a server 2003 sp2 terminal server. Roaming profiles are setup and are stored on a separate 2003 SBS.

When i add a new data folder and add the user to see it it does not show in their list of folders. I have checked the winpoint.ini and the folders are listed and the user has full control to the ini file. I am not sure where to go with this. Everyone that actually uses a desktop computer instead of the terminal clients doesn't have this issue.

Is anyone aware of some permissions that i need to setup?

-Rob

PDS 6.2 and VMWare ESX Server

chuck — Fri, 31 Oct 2008 12:27:08 GMT

I am curious if anyone else is running this on a virtual machine with this product.

INI Files

Idahobusinesstech — Wed, 31 Oct 2007 15:06:03 GMT

I have custom INI files for all my remote users, but peridically these files seem to revert back to their defaults and I have to modify all the directory paths again. I see most people copy or create these files during user logon. Is that necessary?

Calyx Point has encountered an error it could not recover from.

KScull23 — Tue, 16 Dec 2008 11:04:11 GMT

Please see attached screen shot of error for more detail. Current Point installation is ver 6.2a in an Citrix environment. Users see this message upon first attempt to open Point a second attempt proves successful access to the application. Any help in regards to fixing this is most appreciated.

Custom TS Instructions - Please Help

Cloaiza — Wed, 17 Dec 2008 09:53:05 GMT

I'm working on setting this up for some of our remote users. The XP terminal server works fine. I've installed point on this machine normally, but am curious if there are any setting I need to change. It seems to work fine as is, but going through the step by step guide I wonder about a few settings mentioned there. Most of that seems to be related to roaming profiles, non-admin access, etc.

Here's the setup:
I have Elusiva Terminal Server Pro running on an XP computer. I have about 8 users that use this machine and all are local computer admins. We are not using roaming profiles.

I am most worried about:
Print jobs stepping on each other
Access issues
Template access
Etc.

Can someone she light on any steps I should do to make sure this does not happen.

Thanks to all in this forum!! Great information and very useful!!

Point 6.2 with Terminal services

edatseris — Mon, 03 Nov 2008 10:59:50 GMT

I am about to build a server out with VMWare and TS and the new point 6.2. We did a test build with 6.0 and it worked fine. There was a previous post about how to set up step by step which was a great post. Thanks for that.

I wanted to ask if anyone has set up a TS server with the new version of point 6.2. If you have, is there anything different with the set up on 6.2 than 6.0.

Any help would be greatly appreciated!

angelo@lendwithleverage.com

Need help setting up remote access...

SBMongoos — Mon, 06 Oct 2008 08:53:22 GMT

Trying to help a good friend of mine with a small business.

Currently using an old Win98 box as the server on the LAN. They use GoToMyPC to remotely access a desktop on the LAN at the office when they work from home. We just bought a new Vostro 200 with XP Pro. I was told by LogMeIn that they thought Himachi would allow two or more users to login and work as though there were connected to the local LAN where the server (XP box) is. Will be connected using DSL with about 7Mpbs down/1.5 up.

Here's my goal:
1) I would like to have just the XP box ("server") and two laptops
2) when users are at office they will connect to the LAN like they do now
3) when they want to work from home they take their laptop. I would like for them to be able to hit the server shared driver remotely like when they are attached to the LAN.

We're tying to get rid of old PCs and reduce possible bottlenecks with old PCs and having to go through them with GoToMyPC or LogMeIn.

Calyx told me to try in this forum.

Small business here so really trying to keep costs down but find an effective way to do this but would like to have good speed.

Point 6.2 with Terminal Servers and Certified Credit Reports

mjsfmclp — Fri, 24 Oct 2008 07:34:22 GMT

Hi, I have random users having problems "viewing" reports credit reports after requesting credit from Certified Credit on Windows 2003 Terminal Servers with Point 6.2. I have this problem since 6.0/a/b. I have once have gone as far as rebuild the server which worked for awhile but the problem appeared again. I have narrowed down as to what happens, after the loan is open, go to Services, Credit Reports, View Credit, it shows part of customers info, after clicking on either Web or PDF view, it goes directly to Page cannot be displayed. Now, if I rerun the following steps without clicking on Web or PDF view, go into the user's local profile on the server where the work folder is stored and open the HTML file, it shows the same page after clicking on View Credit, then IE prompts to allow the activeX control to run. I click on allow, click on Web or PDF view and it works fine. After viewing both ways, I go back to Point leaving the View Credit window open then click on Web or PDF view, page cannot be displayed comes up again... Not touching again, I go back to the user's work folder where the HTML file is, open it and it has alot of garbled text of nothing... I delete the file, close the View Credit window in Point, view credit again and the problem happens again... But this did go away for some people... Now, the problem came back for those people after recreating a new roaming profile to another server... Im at a loss...

Point 6.0 on a Small business server 2003

edatseris — Wed, 08 Oct 2008 18:33:54 GMT

I'm in the process of looking into expanding. I have a nice server running Windows SBS 2003. Can i run a TS on that and intall point 6.0 and have up to 10-15 employees? Any input would be great.

Point 6.1a install on citrix

TerryJohnson — Mon, 06 Oct 2008 08:46:32 GMT

I'm attempting to update our Citrix environment with Point 6.1a. When I attempt to run setup.exe or Point.msi I get -

Error 1327.Invalid Drive: C:\

Anyone else run into this? Workaround/Fix?

Temporary directory not saving in Winpoint.ini file

Cloaiza — Tue, 07 Oct 2008 12:16:24 GMT

I'm trying to setup a terminal server with point 6.1 for testing. When I change the Temporary= line in the Winpoint.ini file to something like this:

H:\winpoint\work

It reverts back to this as soon as I open Point:

Temporary=C:\Documents and Settings\Administrator.PMC-NET\Local Settings\Application Data\Calyx Software\Point\Work

Any ideas?

Custom Settings and Roaming Profiles

FeralCat47 — Thu, 02 Oct 2008 15:09:16 GMT

(Originally posted in Installation/Networking Forum)

We recently installed Point 6.2 on one of our Windows Terminal servers.
Customizations are being saved to the "C:\Documents and Settings\username\Local Settings\Application Data\Calyx Software" folder (userprofile.ini, fannie.ini, fnma.ini, brwforms.ini, etc.) However, we use roaming profiles and as a result, none of these files are being saved back to the user profile on the file server as the "Local Settings" folder does not roam. Hence, all preference changes and options must be reset every time a user logs out and back into the network.

Is there any way to specify where these files are created instead of simply using the default location listed above?

Thank you in advance for any insight you may have.

David Aardema

Mortgage Works

Custom Settings and Roaming Profiles

FeralCat47 — Thu, 02 Oct 2008 15:08:44 GMT

Duplicate post. Sorry.

Installing Point on a terminal server

coorlslight — Wed, 06 Aug 2008 07:57:57 GMT

Problem 1:

Is it possible to run Point installed on two different terminal servers and use the same Point database files? I attempted to do once but when I connected to the data files on one of the terminal servers it would lock users from accessing the data files on the other terminal server. Has anyone come across this problem before? Any solution or help you can provide will be greatly appreciated. We are using Point version 5.4.

Problem 2:

We have been noticing that some of our Point files are for lack of a better word disappearing and we are not sure why this has been happening. We know people have used the files for weeks and then one day they try to access the files and their gone. Again we are using Point version 5.4 and any insight you might have on what could be causing this problem with be appreciated.

[email][/email]

Step by Step Terminal Server install for Point

isupport — Thu, 01 Sep 2005 07:09:17 GMT

I've seen a lot of people talk about this, but no one has published anything that I could find about how to install Point on a TS server. Most people are trying to charge for it. Well, here is what I do to setup Point. There may be a few steps missing, but in general this is how I've setup Point on TS 2000 and 2003. It's worked with almost all versions(had a couple issues with 4.3, but that was probably my fault because I tried to skip a step or two).

None of the scripts are commented or even written that well, but it works. I've had this process running for 10-300 users w/o any real issues. If you have a TS farm it's pretty easy to modify to work with that too.

Here’s how out setup works:

1.Login to TS as Admin equivalent user.
2.At command prompt: change user /install
3.Install Point 5.1 standard install
4.At command prompt: change user /execute (I think this is the right command to get back to execute mode)
5.Copy Winpoint directory to c:\documents and settings\default user\winpoint directory
6.Copy Winpoint directory to d:\zwinpoint (probably not the best name or place to keep this, but makes life easier). I keep it on D: because we hide the C drive from the users.
7.Login as a non-admin user
8.Scripts that we run to get point setup per user and make sure that they have the most current version:
9.Main Login
*********************************
snip
IF '%COMPUTERNAME%' == 'TSSRV' goto :TSSRV
:TSSRV
subst w: "%userprofile%\winpoint"
:END
snip
*********************************
10.PntVersionChk.vbs – First thing I do is check to see if the user has the current version of Point in their User Profile. If not, I copy in the new version of Point, based on the zWinpoint directory. We’ve had issues copying out of the C:\winpoint directory while other users are using Point on the same server, so that’s the reason I created d:\zWinPoint
*********************************
Dim filesys, WshShell, NewPoint, CrntPoint, NewPntDate, CrntPntDate
Set filesys = CreateObject("Scripting.FileSystemObject")
Set WshShell = WScript.CreateObject("WScript.Shell")
Set NewPoint = filesys.GetFile("d:\zwinpoint\winpoint.exe")
Set CrntPoint = filesys.Getfile("w:\winpoint.exe")
NewPntDate = NewPoint.Datelastmodified
CrntPntDate = CrntPoint.Datelastmodified
If NewPntDate > crntpntdate Then
msgbox "An outdated version of WinPoint has been found!" & vbLf & "Please be patient while we update Point" & vbLf &" - Your friendly Mortgage IT Staff" & vbLf & "Click OK To update" WshShell.Run ("%ComSpec% /c " & "xcopy d:\zwinpoint\*.* w:\*.* /e/s/Y/R")
Else
End If
*********************************
11.WinPntINI.vbs – This file basically grabs some environment variables and pumps then into the INI file with a snippet I found on the internet. Allows me to update folders, standardize screen colors, etc. It also looks around for the winpoint.ini. It’s not slick, but it works.
'******************************************************************
'Script Name: WinPntINI.vbs
'Author: Larry
'Created: 9/04/03
'******************************************************************

'Script Intro: Perform script initialization activities
' Do Not Place an "Option Explicit" due to subroutines
on error resume next
'Script Body:

Dim WshNet, userName, tsSrvName, scrptVer, FSO, wshshl, winPntini(4), objEnv
Set WshShl = WScript.Createobject("WScript.Shell")
Set WshNet = WScript.CreateObject("WScript.Network")
Set FSO = Wscript.CreateObject("Scripting.FileSystemObject")

scrptVer = "3.08.2005" userName = WshNet.userName
tsSrvName = WshNet.ComputerName
profiledir = wshshl.ExpandEnvironmentStrings("%USERProfile%")
windowsdir = wshshl.ExpandEnvironmentStrings("%windir%")
winPntini(0) = "h:\windows\winpoint.ini"
winPntini(1) = windowsdir & "\winpoint.ini"
winpntini(2) = "c:\windows\winpoint.ini"
winpntini(3) = "c:\winnt\winpoint.ini"

'Script Body:
For Each x In winPntini
If (fso.fileexists(x)) Then
writeinistring "settings", "AutoSave", "1", x
writeinistring "User Information", "User", userName & " " & tsSrvName & " v" & scrptVer, x
writeinistring "Directories", "Templates", "p:\PNTTEMPL", x
writeinistring "Directories", "Folder0", "p:\ACTIVE", x
writeinistring "Directories", "Folder1", "p:\Closed", x
writeinistring "Directories", "Folder4", "p:\Prospects", x
writeinistring "Directories", "Folder5", "SENTINEL", x
writeinistring "Screen Colors", "Title", "0,0,128", x
writeinistring "Screen Colors", "Label", "0,0,0", x
writeinistring "Screen Colors", "SelectedFld/Btn/Box", "0,255,255", x
writeinistring "Screen Colors", "SelectedFldData", "0,0,0", x
writeinistring "Screen Colors", "CalculatedFldData", "128,0,0", x
writeinistring "Shortcut Button Info", "SmartList", "0", x

End If
Next
If tsSrvName = "TSSRV" Then
writeinistring "Directories", "Application", profiledir + "\winpoint", "h:\windows\winpoint.ini"
writeinistring "Directories", "User", profiledir + "\winpoint\user", "h:\windows\winpoint.ini"
End If

'Work with INI files In VBS (ASP/WSH)
'v1.00
'2003 Antonin Foller, PSTRUH Software, http://www.motobit.com
'Function GetINIString(Section, KeyName, Default, FileName)
'Sub WriteINIString(Section, KeyName, Value, FileName)

Sub WriteINIString(Section, KeyName, Value, FileName)
Dim INIContents, PosSection, PosEndSection

'Get contents of the INI file As a string
INIContents = GetFile(FileName)

'Find section
PosSection = InStr(1, INIContents, "[" & Section & "]", vbTextCompare)
If PosSection>0 Then
'Section exists. Find end of section
PosEndSection = InStr(PosSection, INIContents, vbCrLf & "[")
'?Is this last section?
If PosEndSection = 0 Then PosEndSection = Len(INIContents)+1

'Separate section contents
Dim OldsContents, NewsContents, Line
Dim sKeyName, Found
OldsContents = Mid(INIContents, PosSection, PosEndSection - PosSection)
OldsContents = split(OldsContents, vbCrLf)

'Temp variable To find a Key
sKeyName = LCase(KeyName & "=")

'Enumerate section lines
For Each Line In OldsContents
If LCase(Left(Line, Len(sKeyName))) = sKeyName Then
Line = KeyName & "=" & Value
Found = True
End If
NewsContents = NewsContents & Line & vbCrLf
Next

If isempty(Found) Then
'key Not found - add it at the end of section
NewsContents = NewsContents & KeyName & "=" & Value
Else
'remove last vbCrLf - the vbCrLf is at PosEndSection
NewsContents = Left(NewsContents, Len(NewsContents) - 2)
End If

'Combine pre-section, new section And post-section data.
INIContents = Left(INIContents, PosSection-1) & _
NewsContents & Mid(INIContents, PosEndSection)
else'if PosSection>0 Then
'Section Not found. Add section data at the end of file contents.
If Right(INIContents, 2) <> vbCrLf And Len(INIContents)>0 Then
INIContents = INIContents & vbCrLf
End If
INIContents = INIContents & "[" & Section & "]" & vbCrLf & _
KeyName & "=" & Value
end if'if PosSection>0 Then
WriteFile FileName, INIContents
End Sub

Function GetINIString(Section, KeyName, Default, FileName)
Dim INIContents, PosSection, PosEndSection, sContents, Value, Found

'Get contents of the INI file As a string
INIContents = GetFile(FileName)

'Find section
PosSection = InStr(1, INIContents, "[" & Section & "]", vbTextCompare)
If PosSection>0 Then
'Section exists. Find end of section
PosEndSection = InStr(PosSection, INIContents, vbCrLf & "[")
'?Is this last section?
If PosEndSection = 0 Then PosEndSection = Len(INIContents)+1

'Separate section contents
sContents = Mid(INIContents, PosSection, PosEndSection - PosSection)

If InStr(1, sContents, vbCrLf & KeyName & "=", vbTextCompare)>0 Then
Found = True
'Separate value of a key.
Value = SeparateField(sContents, vbCrLf & KeyName & "=", vbCrLf)
End If
End If
If isempty(Found) Then Value = Default
GetINIString = Value
End Function

'Separates one field between sStart And sEnd
Function SeparateField(ByVal sFrom, ByVal sStart, ByVal sEnd)
Dim PosB: PosB = InStr(1, sFrom, sStart, 1)
If PosB > 0 Then
PosB = PosB + Len(sStart)
Dim PosE: PosE = InStr(PosB, sFrom, sEnd, 1)
If PosE = 0 Then PosE = InStr(PosB, sFrom, vbCrLf, 1)
If PosE = 0 Then PosE = Len(sFrom) + 1
SeparateField = Mid(sFrom, PosB, PosE - PosB)
End If
End Function

'File functions
Function GetFile(ByVal FileName)
Dim FS: Set FS = CreateObject("Scripting.FileSystemObject")
'Go To windows folder If full path Not specified.
If InStr(FileName, ":\") = 0 And Left (FileName,2)<>"\\" Then
FileName = FS.GetSpecialFolder(0) & "\" & FileName
End If
On Error Resume Next

GetFile = FS.OpenTextFile(FileName).ReadAll
End Function

Function WriteFile(ByVal FileName, ByVal Contents)

Dim FS: Set FS = CreateObject("Scripting.FileSystemObject")
'On Error Resume Next

'Go To windows folder If full path Not specified.
If InStr(FileName, ":\") = 0 And Left (FileName,2)<>"\\" Then
FileName = FS.GetSpecialFolder(0) & "\" & FileName
End If

Dim OutStream: Set OutStream = FS.OpenTextFile(FileName, 2, True)
OutStream.Write Contents
End Function
*********************************

Occasionally a new user has to login twice to get the scripts to run correctly (It happens once every 3 or 4 months). I haven’t really tracked it down. The beauty of this setup is that I’ve never had a problem upgrading. I just start the whole process over. Login as Admin, change user /install, install point upgrade, copy c:\winpoint to d:\zwinpoint. When a user logs in, it automatically updates them and they are off and running. The only downside to upgrading is that the user looses a couple of setting (print groups) in point. Would be pretty easy to copy them out and back in after the upgrade, but I haven't found it to be a big problem.

I’ve used these scripts in my environment for awhile without any issues. Your mileage may vary.

Hope this is helpful.

Install Point on TS

twedlake — Thu, 12 Jun 2008 11:21:10 GMT

I have a strange one for you folks.

My Citrix Server is setup with no C: but we used an M: as the root instead. This was to serve the purpose of when the clients log in, their C: is actually mapped as their C:.

Now, this creates a problem when installing point because something in the preinstall routine is looking for hardware information for C:. I haven't been able to get around it. Can someone shed some light on this issue please?

Thanks
Todd

Point 6.0b Mortgage Coach Export Windows Terminal Server 2003

ncmike — Wed, 11 Jun 2008 07:01:52 GMT

Hi All,

When trying to export a Point file to a Mortgage Coach CSV file, I am getting an application not found error from within Point for the executable called "mcimport.exe".

However the executable is in the correct folder on the C drive as well as in the root drive for each profile. I've checked permissions and they all are correct.

Does anybody have any ideas on how to fix this?

Thanks,

Mike

Citrix PDS 6

tconley — Thu, 29 May 2008 08:26:26 GMT

I am dieing here... can someone please help me get our Calyx pds 6 running over citrix? I have it installed, but when users login, they all see the same data, not their own... I just don't see a real process in the old posts end to end on what needs to be done. Can anyone help?

Where do I find the security setting in winpoint

Todd — Fri, 18 Apr 2008 15:53:05 GMT

Help