InstantForum.NET v4.1.4Calyx Software Message Boardhttp://messageboard.calyxsupport.com/support@calyxsoftware.comWed, 07 Jan 2009 18:24:30 GMT20http://messageboard.calyxsupport.com/Topic7150-5-1.aspxDid you try it with Symantec's latest Version? ( ver 11.0.3 )Fri, 03 Oct 2008 14:26:46 GMTITmadnesshttp://messageboard.calyxsupport.com/Topic7150-5-1.aspxJust thought I would mention that we also tried to uninstall/reinstall .net framework and attempted to set up the Symantec Protection Manager Console to exclude Point but we still got the same error.Fri, 12 Sep 2008 11:40:11 GMTmwm50http://messageboard.calyxsupport.com/Topic7150-5-1.aspxWe were able to resolve this by removing antivirus altogether. It was strange because, with the presence of Symantec, Point triggered the DEP, even when we turned it off altogether. I hate running without antivirus on a client computer but that's the way it has to be.Fri, 12 Sep 2008 11:37:08 GMTmwm50http://messageboard.calyxsupport.com/Topic7150-5-1.aspxHi Mike <br><br>You mentioned that removing antivirus/firewall allows Point to run. So It sounds like a Symantec Endpoint issue. Here's a KB article addressing it.<br>http://kb.calyxsupport.com/kb/article.php?id=593<br><br>Hope that helps.<br>Fri, 05 Sep 2008 19:29:03 GMTBryan Telfordhttp://messageboard.calyxsupport.com/Topic7150-5-1.aspxIt doesn't work when running as admin. It is a DEP issue and adding it to the allowed programs list does NOT fix the problem. In addition, turning off DEP altogether does not fix the issue. The only thing that allows 6.1a to run is to remove all anti-virus and firewall software. </P><P>Now Point won't completely uninstall so I have to uninstall by hand. Reinstallation terminates with error 1901.Fri, 05 Sep 2008 14:44:57 GMTmwm50http://messageboard.calyxsupport.com/Topic7150-5-1.aspxDoes it work if you run it as admin?Thu, 04 Sep 2008 07:56:21 GMTBetaFischhttp://messageboard.calyxsupport.com/Topic7150-5-1.aspxA client just purchased a new laptop, installed Point 6.1a, then downloaded and installed Vista updates. Point worked before the updates but now it terminates with the message:</P><P><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: Calibri; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin"><FONT color=#000000>Point application has stopped working<SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: Calibri; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin">. A problem caused the program to stop working correctly.</SPAN></FONT></SPAN></P><P>He has tried uninstalling and reinstalling Point but gets the same error. (He also tried to repair with same result.)Thu, 04 Sep 2008 06:58:43 GMTmwm50