InstantForum.NET v4.1.4Calyx Software Message Boardhttp://messageboard.calyxsupport.com/support@calyxsoftware.comWed, 07 Jan 2009 17:10:24 GMT20http://messageboard.calyxsupport.com/Topic4936-16-1.aspxDid this work for anyone?Wed, 30 Apr 2008 12:35:11 GMTtportilloshttp://messageboard.calyxsupport.com/Topic4936-16-1.aspxWe recently went through a procedure where we're having everyone use their own logon and branch credentials for Desktop Underwriter, replacing "shared" credentials. However, in some instances, the information for the previous settings still linger, so I've found two places to go to and remove information before resubmitting, so that a DODU Exception message doesn't appear.</P><P>First, with a loan open, under Interfaces-&gt;Fannie Mae, log out the previous credentials if that option isn't already greyed out. Second, check under the Addendum page in the Desktop Underwriter module, and make sure the branch ID # has been blanked out. With both of those done, it SHOULD resubmit without an error.</P><P>Hope this helps!Mon, 23 Apr 2007 12:12:36 GMTJohnBuell