Calyx Software Message Board / Calyx Point / Reports / Data problem - intermittently populating in report output / Latest Posts

RE: Data problem - intermittently populating in report output

dianatx13 — Mon, 16 Jun 2008 13:57:54 GMT

Update:

Forcing the rsynch of all folders worked, even for those fields that were not new.

Thanks!

RE: Data problem - intermittently populating in report output

dianatx13 — Thu, 12 Jun 2008 13:37:47 GMT

This is happening on additional fields that are old, none of the ones we're having problems with have been added since the last forced sync however we will do a forced syn tonight if possible and I'll let you know if it helps or not.

Thanks!

RE: Data problem - intermittently populating in report output

BetaFisch — Thu, 12 Jun 2008 13:23:11 GMT

Its probable that a forced sync was not done after adding the additional fields to pds. This will leave blanks in the new fields until they are edited in Point. If this is the case you would want to take Bryan's advice a perform a foced file sync over the weekend.

RE: Data problem - intermittently populating in report output

dianatx13 — Thu, 12 Jun 2008 10:14:55 GMT

PDS 6.1

RE: Data problem - intermittently populating in report output

Bryan Telford — Thu, 12 Jun 2008 09:23:02 GMT

What version of Point and PDS do you have?
Have you asked the PDS Administrator to resynchronize all the additional fields in the PDS Admin site?

RE: Data problem - intermittently populating in report output

BetaFisch — Thu, 12 Jun 2008 09:16:43 GMT

Are you using pds?

RE: Data problem - intermittently populating in report output

dianatx13 — Thu, 12 Jun 2008 08:06:39 GMT

I'm finding a similar issue with a couple of fields actually. It seems any fields that are "additional" supported fields do not work correctly within the report. The work around is to go in and take out your data, paste it back, then hit save and it will finally show up on the report. This is NOT a good solution though when we are running a report of around a hundred loans. Is there anway to get this to sync up automatically?

RE: Data problem - intermittently populating in report output

FOBL14 — Thu, 08 May 2008 09:15:26 GMT

Update: I'm finding a similar problem with Field ID 560 - the checkbox for ARM on page 1 of the 1003. If I add it to the report, the "X" doesn't show up for a lot of ARM loans, even though the box is checked in the file.

:crazy:

RE: Data problem - intermittently populating in report output

FOBL14 — Thu, 08 May 2008 09:06:10 GMT

All the information in all the files is complete (they're closed loan files). The problem is that the report is not pulling the county field for some of them.

That's the thing--I'm trying to avoid having to open several hundred files one by one.

I've attached the report in an Excel file. I've deleted all the columns except for Zip and county. As you can see, the Zip (and everything else for that matter) is present for all entries but the county only populates for some.

RE: Data problem - intermittently populating in report output

BetaFisch — Thu, 08 May 2008 07:37:25 GMT

What if you just open the Point file and save it? do you see the zipcode in the report? Its possible its not in the file until you open it in Point.

Data problem - intermittently populating in report output

FOBL14 — Thu, 08 May 2008 07:02:39 GMT

I'm trying to make a simple report with one of the fields being Subject Property County (Field ID 35). However, when I generate the report, maybe half or more of the entries have a blank field. The other fields populate just fine.

Since the Subject Property County field on the Prospect Information page can be auto-populated, I tried the following:

I chose a file where the county field was empty in the report. I opened the file, clicked on the Zip code field and then tabbed off it, so as to cause the program to auto-populate the county field again (even though it's already populated). I ran the report again, and lo and behold the county field was populated.

Couple questions:

1) Why are some of the county fields populating in the report while others are not?

2) Is there anything that can be done to fill these fields without going into each individual file to "re-auto-populate" them?

Thanks...

(btw, I'm using version 6.0b.)