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PointReport.exe - ErrorExpand / Collapse
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Posted 7/31/2008 12:49:40 AM
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Last Login: 7/31/2008 7:28:04 AM
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I have Point 6.0b Build 888.68 installed on a Terminal Server.  When my users try to run reports they get the following error:

PointReport.exe - Common Language Runtime Debugging Service
Application has generated an exception that could not be handled
Process id=0x1954 (6484), Thread id=0x1da8 (7592)
Click OK to terminate the application.
Click CANCEL to debug the application.

I have my Winpoint.ini file configured like this in their home directory:
Application=H:\WINPOINT
Templates=C:\PNTTEMPL
User=H:\WINPOINT\user
work=H:\winpoint\work

If I change the Applicatoin line like this: Application=C:\WINPOINT the report will work just fine.  This isn't a workable solution for me however because when my users pull credit they use different information (stored in the H:\WINPOINT\EMDBInterface folder).

When I try to open the file C:\WINPOINT\PointReport.exe it will open.  But when I try to open it from my home directory H:\WINPOINT\PointReport.exe I get the same error as above.

It looks like the PointReport.exe will not run from any other location than its default folder.  Anyone have any ideas?

Post #7044
Posted 7/31/2008 6:04:00 AM


Sepal

Sepal

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Last Login: Yesterday @ 4:30:31 PM
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Is the h drive a physical drive or a mapped drive?  if its a mapped drive a .net application needs special permissions. 

As a side note with 6.1a you will not need to set point up like this all the user settings and passwords are now in a user specific directory.

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.

Post #7046
Posted 7/31/2008 7:33:00 AM
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The H:\ drive is a mapped drive (to their %username% folder).

Looks like I should just look at 6.1a update then.  That would save me space in the home folder anyway and i woudln't need to copy the WINPOINT folder to their documents folder.  After the update then, do I just need to change the Applicatoin line back to c:\winpoint ?

Thanks for your advise so far, very helpful.

Post #7048
Posted 7/31/2008 9:54:33 AM


Sepal

Sepal

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Last Login: Yesterday @ 4:30:31 PM
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That should be all you need to do.

Point is going to want to use the local application data environment setting.  so if you want to redirect the user settings to another drive you can change it in windows.

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.

Post #7049
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