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LOs and Processors and file accessExpand / Collapse
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Posted 3/2/2006 8:03:15 AM
Supreme Being

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Group: Forum Members
Last Login: 10/8/2008 8:13:28 PM
Posts: 126, Visits: 152
I've got a question. I have LOs and processors. When a loan is sumbitted to processing, the Point file is moved to the "Processing" folder. When a file is in this folder, the LOs now has Read Only capabilities, which is what we want. We want the processor to be able to open, make changes, and save. This works fine is most cases. It doesn't work when the LO opens the file (as Read Only), and doesn't close it before the processor opens it. When that happens, the process can only open it as Read Only as well. It has something to do with the backup file that's created during opening. LOs have been instructed to close files, but don't always remember, and walk away from their desk, or go to lunch, etc. and the processor can't make any changes to the file. By the way, the files are on a network. Any ideas are appriciated.

Thanks,

Post #2706
Posted 6/10/2008 4:18:50 PM
Supreme Being

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Group: Forum Members
Last Login: 10/8/2008 8:13:28 PM
Posts: 126, Visits: 152
This would still be a nice feature to add.
Post #6786
Posted 6/10/2008 4:38:05 PM


Sepal

Sepal

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Last Login: Today @ 6:00:14 AM
Posts: 1,178, Visits: 9,170
If you use PDS this would not be a problem.

Disclaimer:  This post carries no explicit or implied warranty. Nor is there any guarantee that the information contained in this post is accurate. It is offered in the hopes of helping others, but you use it at your own risk. The author will not be liable for any damages that occur as a result of using this post.
Post #6790
Posted 6/10/2008 5:10:36 PM
Supreme Being

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Group: Forum Members
Last Login: 10/8/2008 8:13:28 PM
Posts: 126, Visits: 152
That's a different issue. It should not be a problem using simple shared folders.
Post #6793
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