| | | Forum Newbie
       
Group: Forum Members Last Login: 2/5/2008 4:11:14 PM Posts: 2, Visits: 4 |
| We're merging two brokers' processing centers, one broker has been using Point 5.3 for several years now and the other broker has been using 4.3 and does not want to upgrade because 5.3 freezes up when using hotkeys. I need to either
A) keep it from freezing up and upgrade everybody or
B) downgrade everybody to 4.3 and find a way to downgrade all of the first broker's last few years worth of 5.3 files so that she can still access them.
Any advice? |
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Sepal

Group: Moderators Last Login: Today @ 2:47:53 PM Posts: 1,178, Visits: 9,204 |
| You can only really upgrade. The old version will not read the files correctly. I am not sure if your 4.3 user has actually tried 5.3 to see if the hot-keys freeze? You should probably upgrade them both to 6.0 since that is the only version you can buy license for today.
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| | | | Forum Newbie
       
Group: Forum Members Last Login: 2/5/2008 4:11:14 PM Posts: 2, Visits: 4 |
| Yeah, he did try 5.3 out extensively and even showed me how it froze up (I didn't quite believe him either). He's a very heavy hotkey user.
Well, I'll have to find some kind of solution, because upgrading everybody to the newest version is out of the question, and, who knows, it may have the same problem. |
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