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Home » Calyx Point » Printing » Printing (Saving as) PDF does not work for...


Printing (Saving as) PDF does not work for...Expand / Collapse
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recentrisk
Posted 9/5/2006 2:47:29 PM
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Last Login: 5/29/2007 8:54:40 AM
Posts: 3, Visits: 13
Most of my users cannot save their packages as PDF's. I just get the generic "Failed to create PDF File" message.

I have installed the 5.3a update and re-installed the Amyuni driver with no luck.

Has anyone firgured this out?...

thanks!
rick
Post #3863
mshaw74
Posted 3/1/2007 7:18:11 PM
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Last Login: 11/1/2007 3:17:08 PM
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We had this problem when upgrading to Point 5.3 and Point 5.4 as well.  It appears that the permissions set to the "Calyx Document Converter" are not set correctly.  All we had to do was go into the properties of the document converter in your Printers and Faxes and then go into Security.  We changed the security so that "Everyone" is allowed to not only print, but also "Manage Printers" and "Manage Documents".  Close and re-open Point and it should work.

Mike Shaw

Network Manager

Pacific Residential Mortgage, LLC.

Post #4457
Bryan Telford
Posted 3/1/2007 7:44:16 PM


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Last Login: 12/21/2008 11:16:31 PM
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That's an interesting finding. I will let the support team know about that. Thanks.

Bryan
Point Product Manager
Post #4460
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