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| | | Forum Newbie
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Last Login: 2/23/2007 6:08:25 AM
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| | Hello, We just upgraded to CALYX 5.4 and can no longer import a COMPLETE file into Calyx from Mortgagebot. The entire file is received however when importing Calyx only picks up the borrower information and not the co-borrower information. I was told by Calyx tech support that this would manually have to be entered. That seems to be inacurate information as why would Calyx choose to loose functionality in an upgrade? Further we can no longer run the file to LP due to co borrower date not being unique. Please help. Thank you, Ron: |
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Supreme Being
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Last Login: 12/21/2008 11:16:31 PM
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| What file format is the Mortgagebot file you import?
Bryan
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Sepal
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| do you happen to know the version of du file format?
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Supreme Being
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| Did you save the borrower file after you imported the DU 3.2 file? Saving will automatically create the co-borrower (CB*) file with your co-borrower info.
Bryan
Point Product Manager |
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| | Just tried saving and it did not pick up the co borrower info.... i have a feeling it is something simple like this though. Thank you for attempting to help me! |
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Supreme Being
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Last Login: 12/21/2008 11:16:31 PM
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| Does the co-borrower have a SSN associated with it?
Bryan
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| | Yes, and that is the interesting part, when attempting to export to LP we received an error that the SS# was duplicated/formatted incorrectly. |
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