| | | Forum Newbie
       
Group: Forum Members Last Login: 2/4/2006 10:20:29 AM Posts: 1, Visits: 3 |
| | When trying to email forms from point the following error occurs: DriverInit Failure Any resolutions would be appreciated. |
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Supreme Being

Group: Moderators Last Login: 11/15/2008 10:00:24 PM Posts: 835, Visits: 1,899 |
| | | | | Forum Newbie
       
Group: Forum Members Last Login: 1/19/2007 10:08:36 AM Posts: 1, Visits: 6 |
| | Hi, I tried this tip, but was not successful. First I tried the automatic installation and recieved 2 error messages (Errror code 997 when finding the printer driver that said: Overlapped I/O operation is in progress and then Error Code 1797 when installing the printer driver because the printer driver is unknown) So, I tried to manually install which seemed okay until I had to click the advanced tap in step 14., the driver drop down only gave me the option to select Amyuni Document convert 2.07 instead of 2.10. I selected the only option I had and I'm still not able to email forms. Any ideas? I'm using Point 5.2 and I have Windows XP. |
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Supreme Being

Group: Moderators Last Login: 11/15/2008 10:00:24 PM Posts: 835, Visits: 1,899 |
| | For anyone else who encounters the error that sarahwhd reported in her post, here is the solution: 1) Disable all the startup items from msconfig (check out the KB article http://kb.calyxsupport.com/kb/article.php?id=344), 2) Restart your PC 3) Install the converter manually using install.exe 4) Re-enable your msconfig startup items and resetart the computer. Hope that helps anyone with this problem.
Bryan
Point Product Manager |
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