|
| | | Forum Newbie
Group: Forum Members
Last Login: 1/10/2006 11:58:22 AM
Posts: 2, Visits: 6 |
| | Hi, One of my originators is receiving this error message when trying to email a data file: PCF "The attachment containing data file could not be created" We're using Outlook 2003, XP Pro SP2, and Point 5.2. Noone else is having the problem. Thanks |
| |
| | | 
Supreme Being
Group: Moderators
Last Login: 11/15/2008 10:00:24 PM
Posts: 835, Visits: 1,899 |
| | The error means that Point was unable to create a temporary file is created in \Winpoint\Work when e-mailing PCF files. 1) make sure the user actually has a \Winpoint\Work folder.
2) make sure the user has permissions to write and delete files from the Work folder. You can do a quick test by manually creating a text file in Winpoint\Work, then deleting the file.
Bryan
Point Product Manager |
| |
| | | Forum Newbie
Group: Forum Members
Last Login: 1/10/2006 11:58:22 AM
Posts: 2, Visits: 6 |
| | Yes, the user has a winpoint\work folder. Also can create and delete a txt file. |
| |
| | |
Supreme Being
Group: Moderators
Last Login: 11/15/2008 10:00:24 PM
Posts: 835, Visits: 1,899 |
| What happens if you save the pcf file locally by clicking "Save as PCF" on the email Point Data File dialog box instead of clicking send?
Bryan
Point Product Manager |
| |
| | | Forum Newbie
Group: Forum Members
Last Login: 1/12/2006 9:37:33 AM
Posts: 5, Visits: 6 |
| | Try renaming the Point.pcf file in the c:\winpoint\work directory then try to email..... |
| |
| | | Forum Newbie
Group: Forum Members
Last Login: 12/20/2006 8:58:50 AM
Posts: 4, Visits: 8 |
| HLCADMIN (1/12/2006)
Try renaming the Point.pcf file in the c:\winpoint\work directory then try to email.....
Had this problem with a user today. Error message comes up with both "Sent to" and "Save as PCF"
The solution above worked!
Thanks
A Better Group
http://www.abettergroup.com/ |
| |
|
|