| | | Forum Newbie
       
Group: Forum Members Last Login: 8/9/2006 8:32:28 AM Posts: 7, Visits: 8 |
| Hi all,
We are using pds and have the latest updates to point on a network install. The problem I am having is that when we run a report and display the information from field id 6086 in track general, it displays intermittently. We will run the report one day and the info will be missing from a handful of files. The data is in the file itself, though. The next time we run the same report, the data for that field will be missing from a handful of different files. That is the only field that is having the problem of intermittently showing up. Any ideas would be greatly appreciated.
Steve |
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Sepal

Group: Moderators Last Login: Today @ 6:09:27 AM Posts: 1,183, Visits: 9,257 |
| are you specificaly using this field? or running latedoc report?
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| | | | Forum Newbie
       
Group: Forum Members Last Login: 8/9/2006 8:32:28 AM Posts: 7, Visits: 8 |
| | We are specifically using that field. We have our sales force divided into teams, we use that field to track which team the originator is on. |
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Supreme Being

Group: Moderators Last Login: 12/21/2008 11:16:31 PM Posts: 837, Visits: 1,901 |
| Do you have 6086 defined as an "Additional Field"? If yes, you may need to download SP1 for PDS 5.1. Contact technical support at 800-342-2599 to obtain the service pack.
Bryan
Point Product Manager |
| | | | Forum Newbie
       
Group: Forum Members Last Login: 8/9/2006 8:32:28 AM Posts: 7, Visits: 8 |
| | That did the trick, thanks for your help. |
| | | | Forum Newbie
       
Group: Forum Members Last Login: 8/9/2006 8:32:28 AM Posts: 7, Visits: 8 |
| | It did the trick for a while, now it is happening again. I do have it defined as an additional field. Any more ideas? |
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Supreme Being

Group: Moderators Last Login: 12/21/2008 11:16:31 PM Posts: 837, Visits: 1,901 |
| Is any of the data in field 6086 longer than 50 characters in your files?
Bryan
Point Product Manager |
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