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Point 5.0 Debt Cosolidation Screen in a...Expand / Collapse
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Posted 8/26/2005 7:09:33 AM
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Has anyone experienced a problem with text being blurred in the Debt Consolidation Worksheet Screen within point 5.0? I am connecting using WYSE terminal with RDP connection.

I open file and switch to the debt consolidation screen, some of the text is blurred or on top of other text. Is there a way to fix this?

If I connect from the server using a Remote Desktop Connection without WYSE terminal, I do not experience this problem.

I'm thinking it is the resolution or frequency rate, but when I modified this, I see no change. Please help. Thanks.

Sonya


Best Regards,


Sonya

Post #334
Posted 8/26/2005 8:40:43 AM
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Sonya,

Have you tried updating the video drivers on the WYSE terminal? If I remember correctly, WYSE terminals run a rudimentary version of Windows, perhaps Windows CE? Anyway, it is possible that there is simply a bug in the video driver and the replication of the video from the TS.

I had a weird issue with Microsoft Word and viewing images in a Word document. The images would disappear when you use the scroll button on the mouse. Updated the video driver and problem was resolved.

Sean
Post #336
Posted 8/26/2005 8:58:24 AM
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Thanks for replying. I'll give it a try.


Best Regards,


Sonya
Post #339
Posted 8/26/2005 9:07:40 AM
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Just a note, we have the 1200 LE wyse terminals with no OS. Therefore, we are strictly using a RDP connection to access a terminal session that is using the Server OS - Windows 2003 Server with restrictive permissions. Do I still need to update the video drivers.

The display-based operating system provides optimized Citrix® ICA and Microsoft® RDP performance, and with all terminal management performed at the server (using existing database programs), it is the most easily managed thin client.

We are using the Microsoft RDP.


Best Regards,


Sonya

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